The Tradies & Quality Hotel Dickson are looking for casual Customer Service Attendants to join our team.

We're on the lookout for friendly, reliable people to join our customer service team. You'll work across a variety of areas within the Club, delivering exceptional service to our members and guests in a fast-paced hospitality environment.

We're particularly keen to hear from applicants with flexibility to work late-night shifts (up to 4:30 AM) and previous gaming experience, as we're looking to strengthen our late-night team. However, we welcome applications from anyone with a positive attitude, strong customer service skills and a willingness to learn.

This is a great opportunity to get your foot in the door with a supportive, values-driven organisation, with permanent part-time and full-time opportunities available for the right person.

About You

You'll be someone who:

- Has a broad range of availability, including weekends, early mornings and late nights.
- Enjoys delivering exceptional customer service.
- Values personal growth and continuous learning.
- Works collaboratively and contributes positively to your team.
- Creates a welcoming environment where members, guests and colleagues feel they belong.
- Has a strong work ethic and sense of urgency.
- Remains calm, adaptable and professional during busy periods.

Essential Skills





- Broad availability, including the ability to work late-night shifts (up to 4:30 AM)
- Outstanding customer service skills
- Excellent communication and interpersonal skills
- Strong organisation and time management skills
- Ability to problem solve and think on your feet
- Current RSA and RCG (or the ability to obtain prior to commencement)
- Well-presented with a professional attitude

Highly Desirable

- Previous gaming machine attendant experience
- Previous club, pub or hospitality experience
- Food Handling Certificate

Why Join Us?

- Complimentary meal per shift (as per EBA entitlement)
- Complimentary beverage per shift
- Free onsite parking
- $5 per week gym membership
- Above-award penalty rates
- Supportive leadership team and a positive workplace culture
- Ongoing training and opportunities for career progression

If you'd like to know more about the role before applying, feel free to contact Jaclyn Reay, Senior Manager – People & Culture, at [email protected]. I'd be happy to answer any questions you may have.

Pay: $27.08 – $54.00 per hour

Advantages:

- Employee discount
- Free drinks
- Free food
- Gym membership

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 Customer Service Attendant (casual) (Ainslie)
🏢 The Tradies
📍 Ainslie