Code Camp is part of Cluey Learning, one of Australia's leading EdTech companies. We teach children aged 5–13 how to code, create and problem-solve through engaging Holiday Camps and After School Programs.
Our mission is simple: to get kids excited about technology and empower them to become creators, not just consumers. Every year, thousands of children across Australia attend our programs and discover a passion for technology, creativity and innovation.
Code Camp is looking for an experienced account manager to own the retention and growth of our school venue portfolio across Australia. This is a senior individual-contributor role that sits at the heart of our commercial strategy in a market that is increasingly about deepening existing partnerships rather than chasing new ones.
You will report directly to the General Manager and manage a team of casual Venue Managers.
About the role
As Account Manager you own the full lifecycle of our existing venue relationships - from the moment a current school completes onboarding through every subsequent term of delivery. Your job is to keep venues running, grow student numbers at those venues, and add new courses where there is demand. You are not a new-business hunter; you are the person who makes sure the schools we have worked hard to win keep choosing Code Camp.
What you'll be doing
- Build, retain and grow lasting partnerships with schools across your portfolio. Drive student enrolments and identify opportunities to expand Code Camp programs.
- Resolve operational issues, parent concerns and school feedback
- Lead and coach a team of Venue Managers to deliver outstanding results.
- Work closely with Sales, Marketing and Operations to maximise venue performance.
- Use data and insights to improve retention, forecast growth and identify new opportunities.
- Collaborate with Marketing on enrolment campaigns, audience selection and school-facing communications to drive registrations each term.
- Be the trusted partner for schools, ensuring an exceptional experience from onboarding through to long-term renewal.
About you
You'll thrive in this role if you're a natural organiser who enjoys bringing order to complexity and takes pride in delivering exceptional experiences.
You'll bring:
- Experience in an operations, logistics, events, program coordination or service delivery role