This is a superb opportunity for an experienced Systems Support Engineer to join an award winning technology company who develop superior solutions for their professional services client base. As market leaders in Australia, their business is rapidly expanding into global markets (UK, US, Canada & NZ).

This position entails acting as a single point of contact for end users to receive support and maintenance within the company's desktop computing environment.

Reporting to the Team Leader - System Support, key responsibilities include:

- Assist the IT Manager with desktops, servers, and infrastructure maintenance
- Supporting users with Windows 10, and desktop applications issues and requests
- Troubleshoot Windows OS in an efficient and qualified manner
- Ensure all services requests are resolved within defined service levels and according to their priority
- Responsible for basic Systems Administration and Network Support requests
- Adhere to IT afterhours rostering schedules
- Ability to support and troubleshoot Mobile Devices
- Additional tasks as required.

Knowledge and Experience Required:

- Demonstrated experience supporting Windows 10 operating systems in complex and business critical environments
- Experience in creating and deploying images to Windows desktops and laptops




- Experience in working in Microsoft Servers 2012/2016 and Active Directory environment
- Basic networking knowledge
- Basic Office 365 administration knowledge
- Exposure to cloud computing is advantageous
- Ability to communicate clearly, to provide clear direction both in writing and verbally
- Excellent communication skills (both written and verbal), high level of professionalism and maturity and the ability to manage stressful situations
- Passionate about new technologies and show willingness to learn
- 2 + years’ experience in a system/helpdesk support environment.

Staff benefits include:

- Fully stocked kitchens (daily breakfast and snacks) with lunches provided 2-3 times per week and free barista coffees
- 5 additional days of wellbeing leave per annum
- Monthly massages
- Free gym membership
- Ongoing professional development opportunities and career pathway program with formal career growth program
- Video games consoles, pool tables and ping pong comps
- Rewards & recognition programs

Salary : $75,000 - $85,000 + Super

If you are ready for a dynamic career move please forward your CV to Coadys via the SEEK application link for immediate consideration.

Please note only shortlisted candidates will be contacted.

📌 System Support Engineer (Haymarket)
🏢 Coadys Personnel
📍 Haymarket