We're looking for a motivated and enthusiastic Casual Optical Dispenser / Optical Assistant to join our practice. If you enjoy helping people, have a passion for customer service, and thrive in a retail setting, we'd love to hear from you.
About the Role
As an Optical Dispenser / Optical Assistant, you'll play an important role in delivering an exceptional experience for every patient. Your responsibilities will include:
- Assisting patients in selecting frames and lenses that suit their needs, lifestyle, and budget.
- Providing outstanding customer service from the moment patients enter the practice.
- Adjusting, fitting, and repairing spectacles.
- Processing orders and liaising with lens laboratories.
- Booking appointments and assisting with reception duties.
- Maintaining an organised, clean, and welcoming practice.
- Working closely with our optometrists and team to ensure excellent patient care.
What We're Looking For
- A friendly, positive, and professional attitude.
- Excellent communication and interpersonal skills.
- Strong retail and customer service experience.
- Confidence in recommending products and helping patients make informed choices.
- A willingness to learn and develop new skills.
- Strong attention to detail and good organisational skills.
- Ability to work well both independently and as part of a team.
- Flexibility to work varying days as required
Optical dispensing experience is preferred but not essential. We welcome applications from candidates with strong retail or customer service backgrounds who are eager to learn, as training will be provided for the right person.
What We Offer
- A supportive and welcoming team environment.
- Ongoing training and development.
- The opportunity to build a rewarding career in the optical industry.
- A workplace where patient care and customer service are genuinely valued.
If you're reliable, adaptable, and passionate about providing exceptional service, we'd love to hear from you.
Apply today by sending your resume and a brief cover letter outlining why you'd be a great fit for our team.