Steel Line Garage Doors is looking for their next superstar to fill the role of Administration Assistant. This role will initially be a 12-month maternity leave contract with the possibility of progressing into a full-time position.
About the Role:
We are seeking a motivated and versatile individual to join our team in our Cairns branch. This role offers an excellent opportunity to work in a dynamic workplace, supporting key business functions such as contract administration, sales support, and general reception duties.
Key Responsibilities:
Reception Duties and General Administration
- Serve as the first point of contact for visitors and phone inquiries, offering friendly and professional customer service.
- Manage correspondence, including emails, calls, and mail distribution.
- Maintain a tidy and organized reception area.
- Assist with scheduling appointments and managing the company calendar.
- Assist with the general review of customer contracts and service agreements.
- Working with Internal sales team and customers on product specification, scope of works and project schedules.
- Maintain accurate records and documentation for all projects and transactions.
- Assist on contract approvals and ensure compliance with company policies and industry standards.
- Assist with invoicing, payments, and follow-up on outstanding accounts.
Sales Support
- Support the sales team with customer inquiries, quotations, and order processing.
- Maintain an up-to-date knowledge of products, services, and pricing.
- Assist with tracking sales leads and customer relationship management.
- Provide after-sales support to ensure customer satisfaction.
Qualifications and Skills
- Previous experience in contract administration, sales, or reception is highly regarded.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems.
- Attention to detail and a proactive approach to problem-solving.
Why Join Us?
- Be part of a growing company in a specialized industry.
- Collaborative and supportive team environment.
- Opportunities to develop skills and grow within the role.
- Access to “Life@BX” employee benefits program which includes birthday leave, wellness day and access to savings on purchases.
If this sounds like you, click the 'Apply Now' button!