- Welcome and seat guests professionally
- Manage bookings, waitlists and table flow
- Lead and support the front-of-house team during service
- Ensure high standards of customer service and presentation
- Handle customer concerns confidently and professionally
- Coordinate with the kitchen and management team
- Keep staff focused, organised and productive throughout the shift
About You
- Previous experience in hospitality supervision, hosting or restaurant management
- Confident, well-presented and qualified
- Strong communication and leadership skills
- Comfortable managing busy services and making quick decisions
- Proactive and able to take ownership of the floor