The Opportunity

As Club Manager, you'll lead the daily operations of the club while driving membership growth, team culture, and an exceptional member experience.

This is a hands-on leadership role ideal for someone who is passionate about fitness, people, sales, and creating a positive community environment.

Key Responsibilities

Leadership & Team Culture

- Lead, motivate, and develop staff
- Create a positive, inclusive, and high-performing team culture
- Recruit, onboard, coach, and manage team performance
- Conduct regular staff meetings and drive team engagement

Member Experience

- Deliver exceptional customer service and member support
- Ensure members feel welcomed, safe, and motivated
- Support member retention through engagement strategies and club activities
- Promote Snap Fitness programs, services, and challenges

Club Operations

- Oversee day-to-day club operations, cleanliness, and presentation
- Ensure compliance with WHS, safety procedures, and company policies
- Manage club systems, rosters, reporting, maintenance, and administration
- Coordinate equipment servicing and facility upkeep

Sales & Marketing

- Drive membership sales, retention, and club profitability
- Execute local marketing and community outreach initiatives
- Manage social media and promotional campaigns




- Build relationships with local businesses, schools, and sporting groups

About You

You are:

- Passionate about health, fitness, and helping others succeed
- A confident leader with strong communication skills
- Organised, proactive, and results-driven
- Experienced in sales, customer service, or fitness club operations
- Able to thrive in a fast-paced environment and lead by example

Must Have Qualifications

- Minimum Certificate III in Fitness or the ability to attain an equivalent qualification. No fitness qualification? We have you covered, you will be able to attain a basic fitness accreditation with us.
- Current First Aid certificate and CPR (or higher qualification).
- Must have appropriate police/working with children check.
- Tertiary qualifications in health, business or commerce or solid business acumen and demonstrated experience in a similar environment (e.g.: fitness, retail e.tc.) will be highly regarded.

Why Join Snap Fitness - Point Cook?

- Be part of a supportive and energetic team
- Opportunity for professional growth and development
- Make a real impact in people's health and fitness journeys
- Work in a engaging and community-focused environment

📌 Club Manager (Point Cook)
🏢 Snap Fitness - Point Cook
📍 Point Cook