Role: Support Partner

Location: Supporting services across New South Wales South – Role based out of Sydney Region

Employment Type: Permanent Full-time

Step into a high-impact role where your leadership transforms centre performance during critical moments. As a Support Partner , in partnering with State and Centre Leadership Teams you'll drive performance uplift, strengthen leadership capability, and support the successful delivery of strategic priorities across centres.

A core component of the role is coaching and supporting Centre Leadership Teams to build capability, enhance operational effectiveness, and deliver improved outcomes across all areas of centre performance.

The Support Partner plays a vital part in maintaining strong health, safety, and compliance standards by guiding teams to meet regulatory requirements, address risks, and embed a proactive safety culture aligned with organisational expectations.

This role requires an Early Childhood Education and Care (ECEC) qualification to enable working in ratio if required, along with sound knowledge of the Early Years Learning Framework (EYLF) and National Quality Framework (NQF).

Your Impact:
In this role you will:
Collaborate with the State team to identify priority challenges and focus areas for the State

Conduct regular check-ins with State teams to monitor progress against plans and agree on next steps for centres or projects.

Support and coach Centre Leadership Teams to develop and implement action plans that improve performance in key focus areas.

Ensure Centre Teams are actively involved in decision-making and are accountable for delivering agreed actions within set timeframes.

Complete required documentation, including goals, action plans, and organisational commitments, in collaboration with State teams.

Provide observational insights and data to the State Manager and State Performance Leads on centre team capability and performance to inform ongoing development.

Address safety, risk and compliance issues and embed a strong safety culture across the centre

Support adherence to policies, procedures and regulatory requirements, ensuring high-quality and safe environments for children

Actively contribute to the ongoing focus on health,



safety, and compliance across the Goodstart network

What Goodstart can offer you:
Fully Maintained Company Car or Car Allowance, Laptop and Phone

Join a high performing supportive team

Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs (as approved by management)

Access to discounted childcare (up to 15%)

Fitness Passport - access to gyms and pools for you and your family at a heavily discounted price

Discounted health care and access to employee wellbeing program with BUPA

Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.

Free annual flu shot (optional)

Option to purchase extra leave for even greater work life balance

First Nations Support and Cultural Leave

Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes

Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.

You’ll bring to the table:
Early Childhood Education and Care (ECEC) qualification, with ability to work in ratio

Minimum 3 years operational ECEC experience

Proven experience as a Centre Director with strong performance turnaround capability

Demonstrated success leading teams through operational, pedagogical and business improvement

Strong business acumen across all domains of centre performance

Proven experience developing and executing strategic plans to improve performance.

Skilled in building capability, coaching diverse teams and supporting multi-site environments

Strong knowledge of the EYLF, NQF and regulatory compliance requirements

Ability to build trust,



influence and collaborate at all levels

Ability to identify, analyse, and address centre performance challenges.

Demonstrated experience coaching and leading teams to achieve strong performance outcomes.

Current Working with Children Check, Police Check, and Open Driver’s Licence

Completed National Child Safety Training.

How to apply

Click ‘Apply Now’ and submit your application.

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process.

Have a question? Contact our Talent Acquisition Team via email [email protected]

At Goodstart we are deeply committed to Reconciliation and encourage Aboriginal and/or Torres Strait Islander people to apply. For further information and support email [email protected]

If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.
Safety is our priority and we will take any action necessary to ensure that all children can feel secure and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.

Posting Notes: ALEXANDRIA, SYDNEY || NSW || Australia (AU) || | || Diploma - Children's Services or equiv || Full-Time

📌 Support Partner - NSW Sth & ACT (Alexandria)
🏢 Goodstart Early Learning
📍 Alexandria