About Us

We are a growing and friendly public accounting firm based in Burwood Sydney, providing accounting, taxation, bookkeeping and business advisory services to a diverse range of clients. We pride ourselves on delivering professional service while maintaining a supportive and collaborative workplace.

We are currently looking for a reliable and organised Administration Assistant to join our team.

About the Role

As the first point of contact for our clients, you will play a key role in ensuring the smooth day-to-day operation of our office. This is a varied position that requires excellent communication skills, strong attention to detail, and the ability to manage multiple tasks efficiently.

Key Responsibilities

- Answer and direct incoming phone calls professionally.
- Welcome clients and visitors and provide excellent customer service.
- Liaise with the Australian Taxation Office (ATO) and other government departments on behalf of clients.
- Communicate with clients regarding ATO correspondence, government requests, and administrative matters.
- Schedule appointments and manage meeting calendars.
- Prepare, organise, scan and file client documents (both electronic and paper records).
- Assist with document lodgements and administrative compliance tasks.
- Support payroll processing and other routine accounting administration duties.
- Prepare engagement letters, client correspondence and other administrative documents.
- Maintain client records and update practice management systems.
- Order office supplies and assist with general office administration.
- Provide administrative support to accountants and directors as required.

About You

To be successful in this role,



you will have:

- Previous administration or receptionist experience (experience in an accounting firm is highly regarded).
- Excellent verbal and written English communication skills.
- A friendly, professional and confident telephone manner.
- Strong organisational and time management skills.
- High attention to detail and the ability to prioritise competing tasks.
- Proficiency in Microsoft Office (Outlook, Word and Excel) and Gmail.
- The ability to work independently as well as part of a team.
- A positive attitude, willingness to learn, change and strong customer service skills.

Experience with accounting practice software such as Xero, MYOB, QBs, Handisoft or BGL will be an advantage.

Fluency in both English and Chinese (spoken and written) is essential for this role due to our client base.

What We Offer

- A friendly and supportive team environment.
- On-the-job training and ongoing career development.
- Potential career path to Junior accountant and Tax accountant.
- Mentor program for CA or CPA.
- Opportunities for career growth within the firm.
- Modern office located in Inner west Burwood Sydney.
- Competitive salary based on experience.

If you are organised, proactive, and enjoy working in a professional office environment, we would love to hear from you.

Apply now by submitting your resume and a brief cover letter outlining your experience and why you would be a great fit for our team to [email protected] today

Pay: From $65,000.00 per year

Benefits:

- Employee mentoring program
- Free drinks
- Salary packaging

Language:

- Mandarin (Preferred)

Work Authorisation:

- Australia (Preferred)

Work Location: In person

📌 Administration Assistant (Accounting Firm) (Burwood)
🏢 Progressive Accounting and Taxation
📍 Burwood