Receptionist / Administration Officer (Casual)

Are you organised, friendly and passionate about supporting older people to remain independent in their own homes?

City of Liverpool Meals on Wheels is seeking a friendly, reliable and enthusiastic Casual Receptionist / Administration Officer to join our small, dedicated team.

For more than 60 years, we have been providing nutritious meals and essential support to older people, people with disabilities and their carers throughout the Liverpool community. This role is central to the smooth operation of our service, providing exceptional support to our clients, volunteers and staff.

About the Role

As our Casual Receptionist / Administration Officer, you will provide administrative and reception support across the organisation. This is a varied role requiring excellent organisational skills, strong customer service and the ability to manage multiple priorities in a busy office environment.

Your responsibilities will include:

- Answering telephone enquiries from clients, families, volunteers and referrers.
- Processing new client referrals and maintaining accurate client records.
- Assisting with the coordination of daily meal delivery runs and volunteer schedules.
- Entering data and preparing reports for the Commonwealth Home Support Programme (CHSP).
- Supporting compliance documentation, quality systems and record management.
- General reception, filing and administrative duties.
- Providing administrative support to the Service Manager and broader team as required.

About You

To be successful in this role, you will have:

- Excellent organisational skills and strong attention to detail.
- Outstanding communication and customer service skills.
- A warm, friendly and professional manner with the ability to communicate respectfully with older people.
- Confidence using Microsoft Office applications and computer-based client management systems.
- The ability to work independently while contributing positively to a small team.
- The ability to manage competing priorities in a busy environment.
- A commitment to confidentiality, professionalism and accuracy.

Previous experience in administration, reception, aged care, community services or a not-for-profit organisation will be highly regarded.

What We Offer

- The prospect to make a genuine difference in the lives of older people in your local community.
- A supportive, friendly and community-focused workplace.
- A varied and rewarding role where no two days are the same.
- A flexible casual position with hours offered according to operational requirements.




- Shifts will generally be worked during school hours (Monday to Friday), making this an ideal opportunity for someone seeking flexibility around family or other commitments. (minimum 4 hours - up to 21 hours when requiried)

Requirements

The successful applicant will be required to:

- Be willing to undertake a National Police Check (arranged and paid for by the organisation).
- Provide evidence of COVID-19 vaccination if required under current organisational policy.
- Have the right to work in Australia.

How to Apply

If you enjoy helping people, thrive in a busy office environment and would like to be part of an organisation that makes a real difference every day, we'd love to hear from you.

Please submit your resume together with a brief cover letter outlining your experience and why you are interested in joining City of Liverpool Meals on Wheels.

Applications will be assessed as they are received.

No recruitment agencies, please.

Job Type: Casual

Hours: Receptionist / Administration Officer (Casual)

Are you organised, friendly and passionate about supporting older people to remain independent in their own homes?

City of Liverpool Meals on Wheels is seeking a friendly, reliable and enthusiastic Casual Receptionist / Administration Officer to join our small, dedicated team.

For more than 60 years, we have been providing nutritious meals and essential support to older people, people with disabilities and their carers throughout the Liverpool community. This role is central to the smooth operation of our service, providing exceptional support to our clients, volunteers and staff.

About the Role

As our Casual Receptionist / Administration Officer, you will provide administrative and reception support across the organisation. This is a varied role requiring excellent organisational skills, strong customer service and the ability to manage multiple priorities in a busy office environment.

Your responsibilities will include:

- Answering telephone enquiries from clients, families, volunteers and referrers.
- Processing new client referrals and maintaining accurate client records.
- Assisting with the coordination of daily meal delivery runs and volunteer schedules.




- Entering data and preparing reports for the Commonwealth Home Support Programme (CHSP).
- Supporting compliance documentation, quality systems and record management.
- General reception, filing and administrative duties.
- Providing administrative support to the Service Manager and broader team as required.

About You

To be successful in this role, you will have:

- Excellent organisational skills and strong attention to detail.
- Outstanding communication and customer service skills.
- A warm, friendly and professional manner with the ability to communicate respectfully with older people.
- Confidence using Microsoft Office applications and computer-based client management systems.
- The ability to work independently while contributing positively to a small team.
- The ability to manage competing priorities in a busy workplace.
- A commitment to confidentiality, professionalism and accuracy.

Previous experience in administration, reception, aged care, community services or a not-for-profit organisation will be highly regarded.

What We Offer

- The opportunity to make a genuine difference in the lives of older people in your local community.
- A supportive, friendly and community-focused workplace.
- A varied and rewarding role where no two days are the same.
- A flexible casual position with hours offered according to operational requirements.
- Shifts will generally be worked during school hours (Monday to Friday), making this an ideal opportunity for someone seeking flexibility around family or other commitments.

Requirements

The successful applicant will be required to:

- Be willing to undertake a National Police Check (arranged and paid for by the organisation).
- Provide evidence of COVID-19 vaccination if required under current organisational policy.
- Have the right to work in Australia.

How to Apply

If you enjoy helping people, thrive in a busy office environment and would like to be part of an organisation that makes a real difference every day, we'd love to hear from you.

Please submit your resume together with a brief cover letter outlining your experience and why you are interested in joining City of Liverpool Meals on Wheels.

Applications will be assessed as they are received.

No recruitment agencies, please.

Job Type: Casual

Hours: Various shifts and hours as required by the business. Hours will generally be worked during school hours, Monday to Friday, with occasional shifts available during school holiday periods.

Pay: From $31.00 per hour

Work Location: In person

📌 Administration Officer/Receptionist - Casual position (Liverpool)
🏢 City of Liverpool Meals on Wheels
📍 Liverpool