Ozcare has multiple casual opportunities available for Administration Support Officers at our Currimundi Aged Care at Home Branch.

As a key member of our administration team, you'll play an important role in ensuring the smooth day-to-day operation of our service. Acting as the first point of contact for clients, families, staff and visitors, you will provide professional reception and administrative support while helping our teams deliver exceptional home care services to older Australians. This is an opportunity to join a purpose-driven organisation where your contribution directly supports our clients to live independently and with dignity.

Your Role

You'll be responsible for delivering high-quality administrative and customer service support in a busy and rewarding environment. Your ability to stay organised, communicate effectively and manage competing priorities will contribute to the smooth operation of the branch and the success of the wider team.

Your responsibilities will include:

- Providing professional reception services and being the first point of contact for enquiries

- Answering and directing telephone calls and responding to email enquiries

- Managing incoming and outgoing mail and office correspondence

- Providing accurate information regarding Ozcare services and supports

- Preparing correspondence, reports, spreadsheets and other documentation

- Maintaining accurate client, employee and organisational records

- Filing, archiving and document management activities

- Assisting with purchasing, stationery and office supply management

- Supporting meetings, projects and administrative processes across the branch

- Assisting with business systems, quality activities and operational administration requirements





- Completing a range of general administration duties to support the delivery of high-quality care services

Your Attributes

We're looking for someone who takes pride in providing exceptional customer service and administrative support while maintaining a professional, positive and team-focused approach.

You will bring:

- Excellent organisational and time management skills

- A professional, friendly and confident phone manner

- Strong written and verbal communication skills

- High attention to detail and accuracy

- The ability to prioritise tasks and manage competing deadlines

- Strong problem-solving and critical thinking abilities

- A proactive attitude with a willingness to go the extra mile

- The ability to work independently while contributing to a collaborative team environment

- Sound interpersonal skills and the ability to build positive relationships with clients, families and colleagues

- A commitment to confidentiality and professionalism

- Previous experience in aged care, health care, community services or a similar environment will be highly regarded

How You'll Benefit

When you join Ozcare, you become part of a values-driven organisation committed to supporting both our clients and our people.

In addition to the training and support you would expect, you'll also receive:

- Private health insurance discounts





- Uniform and laundry allowance

- Employee Assistance Program

- Ongoing learning and development opportunities

- A supportive and welcoming team culture

- The chance to make a meaningful difference in your local community every day

Role Requirements

- Availability to work a varying schedule within a Monday to Friday roster pattern

- Current National Police Check (valid within the past three years) or willingness to obtain one

- Current Queensland Driver Licence

- Demonstrated experience in an administration, reception or business support role, or in a similar position with comparable responsibilities (candidates with extensive background & experience are highly desirable).

- Strong computer literacy including Microsoft Word, Excel and Outlook

- Demonstrated ability to work autonomously and ensure responsibilities are completed on time

- Ability to maintain confidentiality and handle sensitive information appropriately

We're hiring smiles. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives.

Welcoming All

We welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values and our commitment to reconciliation. First Nations applicants are strongly encouraged to apply.

Job details

Pay type

Hourly

Education level

Equivalent experience

Travel required

No

Hiring rate

46.36 AUD

📌 Administration Support Officer - Aged Care at Home (Currimundi)
🏢 Ozcare
📍 Currimundi