Department of Customer Service

Reference number

req53010

Occupation

Project Officer

Work type

Full time

Location

Sydney - Greater West

Salary Information

$116,981-$129,492 per annum + Super

Closing date

06 August 2026 at 10:00am

Project Officer

- Build workforce capability by coordinating impactful learning and development initiatives that shape SafeWork NSW's future workforce.
- Clerk 7/8 with a salary range of $116,981 to $129,492 plus super
- Temporary full-time opportunity up to 12 months based in Parramatta, Sydney or Gosford with hybrid and flexible working options available

About us

SafeWork NSW is the state's workplace health and safety regulator. Our mission is to reduce work-related fatalities, injuries and illnesses by ensuring workplaces comply with work health and safety laws. We achieve this through a mix of responsive and proactive programs targeting high-risk areas across all industries, aligned with our strategic plan and regulatory priorities.

About the role:

As a Project Officer, you will provide project management for a range of training and capability initiatives. You will work closely with project leads, subject matter experts and stakeholders to ensure training projects are delivered on time, within scope and aligned to organisational priorities.

Key Responsibilities:

Key responsibilities include:

- Coordinate the end-to-end delivery of training and development projects, including planning, implementation, monitoring and evaluation.
- Design, develop and maintain learning resources and training programs for both online and face-to-face delivery.
- Develop engaging digital learning resources using learning authoring software, multimedia tools and video editing applications.




- Apply adult learning principles and contemporary instructional design methodologies in the development and delivery of learning solutions
- Consult and collaborate with key stakeholders to identify learning needs and support the development, review and implementation of training resources.
- Evaluate training programs and learning resources, analyse feedback and performance data, and implement continuous improvement initiatives.
- Prepare reports and provide insights on training participation, effectiveness and outcomes to management.

To learn more about the role, please

About You:

You are a highly experienced training and development professional who enjoys working in a collaborative environment and contributing to initiatives that support learning and workforce capability.

You will bring:

- Experience in coordinating training and development projects, programs or initiatives
- Strong organisational skills with the ability to manage competing priorities and meet deadlines.
- Excellent stakeholder engagement and communication skills.
- The ability to coordinate multiple activities while maintaining attention to detail.
- Strong research, analytical and problem-solving capabilities.
- Experience in designing and developing learning resources for face to face and online delivery
- A collaborative approach and commitment to continuous improvement.




- Experience using learning authoring tools and video editing software to create engaging online learning resources and multimedia content would be highly desirable.

How to apply:

Click ‘Apply Online’ to access our application portal and submit your application. Your application should include a cover letter and resume outlining your capabilities and experience relevant to the role.

Application closing date: Thursday 6 August 2026 (9:59am)

Should you require further information about the role please contact Debra Richards, Senior Project Officer at [email protected]

For enquiries relating to the role and recruitment, please contact Sharlene Fouzder at [email protected]

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Sharlene Fouzder at [email protected]

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

A talent pool may be created to fill future ongoing and temporary opportunities for a period of up to 18 months.

📌 Project Officer (Sydney)
🏢 Department of Customer Service
📍 Sydney