- Strong hands-on experience in Salesforce Field Service (SFS)
- Proven expertise in:
- - Work Plans
- Data Capture / Forms configuration
- Experience in conducting:
- - Discovery and current-state assessments
- Gap analysis and solution design
- Ability to design and implement end-to-end forms solutions in Salesforce
- Experience in developing migration strategies and execution plans
- Strong understanding of:
- - Field service operations
- Mobile workforce solutions
- Hands-on configuration and development experience within Salesforce platform
- Robust stakeholder engagement and collaboration skills (especially with Business Analysts and business users)
- Ability to work across design, build, test, and deployment phases
- Problem-solving mindset with ability to translate business requirements into technical solutions