Key responsibilities

Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
Deliver client focused services to clients through the application of Victim Assist resources, policies, processes, systems and technologies.
Apply operational policy and procedures in the provision of assistance and the administration of the Victims of Crime Assistance Act 2009.
Communicate effectively and create relationships with a range of stakeholders including other departmental business units, ensuring the effective and effective delivery of Victim Assist services.




Contribute to a high performing team, displaying motivation, collaborating with others, and sharing and encouraging innovative ideas.
Identify ways to continually improve services, though sharing and seeking creative ideas, suggestions and data to inform the effective delivery of services.
Responsible for delivering outcomes through self-management with guidance from team leaders.

Applications to remain current for 12 months.

Job Ad Reference: QLD/688939/26

Closing Date: Tuesday, 11th May 2027This work is licensed under a Creative Commons Attribution 3.0 Australia License.

📌 Client Service Officer (Brisbane)
🏢 Queensland Government
📍 Brisbane