Who we’re looking for

We pride ourselves on providing unforgettable tours, with most of our guests becoming repeat travelers with us. To maintain our high standards, we look for passionate, caring, and experienced tourism professionals to join our team.

Our ideal candidates will have the following qualities:

- Fun — Personable, caring, and considerate.
- Integrity — Do things right, provide honest, reliable outcomes.
- Innovative — Look for ways to improve, to streamline, to provide ideas that improve our procedures and in turn, the guest experience.
- Responsibility — Know that the work you put in will deliver an exceptional product every time. Our staff are committed to the sustainability initiatives and drive change.
- Experience — Deliver exceptional travel advice, commentary on the road, provide local knowledge and stories.

About the Role

We are looking for an administration superstar who knows the travel industry well and loves what they do. You are a multi-tasker who thrives on different challenges and tasks that keep you busy.

The position is suited to an ‘all-rounder’ who will also be able to work autonomously on coordinating group travel arrangements that range from tour creation; reservations; to tour completion. This is an exciting role, within a fast-paced workplace, with no 2 days the same!

The role is full-time – 38 hours per week, Monday to Friday only, with no weekend or night work.

‍You will be tasked with the following duties:

- Handling phone and email reservations and enquiries, is not a sales role.
- Contracting third-party suppliers (hotels, attractions etc).
- Preparing tour documentation for guests, crew, and suppliers.




- Keeping up to date with product knowledge.
- Booking airfares on SABRE – must have proven experience.
- Research new events, festivals, hotels, itineraries around Australia and create interesting new tours. Package accommodation, meals, and attractions – we offer all-inclusive packages.

‍About You

The successful applicant will be FUN, works hard, is easy-going and kind, and possesses the following skills, experience, and personal attributes:

- Strong administrative background.
- Able to confidently book airfares through SABRE, understanding of fare rules.
- Must be able to multi-task and manage multiple conflicting deadlines.
- Excellent computer skills with proficiency in Microsoft Office (Word, Excel).
- Exceptional customer service and a genuine interest in interacting with active senior travellers.
- Outstanding attention to detail and accuracy with the ability to multitask.
- Excellent verbal and written communication skills.
- Ability to work autonomously within a team environment.
- Well-developed problem-solving skills with the ability to think innovatively.‍

About the Company

Fun Over 50 Holidays is a sustainable and responsible, multi-award-winning wholesale tour company that specialises in escorted holiday experiences around Australia and select international destinations.

With a focus on quality in all aspects of our operations, from the standard of our luxury coaches to accommodation and awe-inspiring experiences, the company has forged an outstanding reputation in the travel industry. Well-established and with a target market comprising an affluent demographic, the company's current growth is only continuing onward and upwards.

Learn more

📌 Administration (Springwood)
🏢 Fun Over 50 Holidays
📍 Springwood