We are seeking an experienced and motivated Last Mile Team Leader to oversee daily delivery operations and lead a team of drivers and subcontractors. This is a hands-on role suited to someone with a strong background in last-mile logistics who thrives in a fast-paced transport environment.
Key Responsibilities
- Lead, mentor, and support a team of delivery drivers and subcontractors.
- Manage daily last-mile delivery operations to ensure service levels are achieved.
- Monitor driver performance, productivity, and compliance.
- Coordinate route planning and operational requirements.
- Resolve delivery issues, delays, and customer escalations.
- Conduct driver onboarding, training, and performance reviews.
- Ensure compliance with safety, transport, and company procedures.
- Assist with fleet allocation and workforce planning.
Essential Requirements
- Minimum 2 years’ experience in a Last Mile Team Leader, Supervisor, Dispatch, Fleet Controller, or Operations role.
- Proven experience managing last-mile delivery operations and delivery drivers.
- Strong understanding of courier, parcel, e-commerce, or transport logistics.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced, high-volume environment.
- Experience using transport management, GPS, and delivery tracking systems.
- Current Australian driver’s licence.
Job Type: Full time
Pay: $65,643.53 – $134,645.93 per year
Work Location: In person
📌 Last mile team leader (Villawood)
🏢 Post Express
📍 Villawood
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