About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

The Langham, Gold Coast and The Jewel Residences, managed by Langham has ushered in a new era of sophistication to Australia’s playground. Comprising of 339 guest rooms, suites and luxury apartments, located on the absolute beachfront, The Langham, Gold Coast brings together up-to-date amenities and rooms, a resort atmosphere, World-class dining venues, and superior conferencing & events facilities positioning it as the premier location to relax and be inspired.

We are seeking for service-centric and luxury minded service professionals to join our Concierge Team as a part time Concierge .

Key Responsibilities
In this guest focussed role, you will provide superior service, quality and ultimately a seamless and luxury guest experience and work in a team to deliver on our guest and brand objectives.

- Provide detailed and accurate information to guests and other departments on a wide variety of services and facilities both within and outside the hotel




- Curate unique guests experiences by using your initiative and innovation to create out of the box experiences for our discerning clientele
- Assist guests with bookings, experiences, reservations and other services
- Be an ambassador of hotel facilities and venues

About You

To be successful for a role, you will have customer service experience, be a good communicator and enjoy interacting with people. You must also have:

- Superior Grooming and Presentation
- Full Drivers License (Porter/Valet)
- Passion for service excellence and providing superior hospitality experience
- Proven ability to work in a high pressure and fast-paced environment
- Creative with an eye for detail and a flair for presentation
- Excellent interpersonal and communication skills
- Australian work rights. Please note we are unable to offer Sponsorship for this position.

Live fully with Langham

The Langham, Gold Coast offers current and future colleagues:

Benchmarked and competitive remuneration;

- Industry leading Learning and Development, with career progression opportunities;
- Complimentary meals on shift and uniforms laundered;
- 6 complimentary hotel nights at Langham Hotel Group Hotel and Resorts each year;
- Employee Assistance Program

plus a vast array of additional benefits and recognition incentives!



For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/gold-coast/

📌 Concierge - The Langham, Gold Coast (Australia)
🏢 Langham Hospitality Group
📍 Australia