We are an orthodontic practice that literally transforms smiles.
You would have a key role in creating first impressions for our customers. You have an energetic and outgoing personality, enjoy working with people, and have a positive body language. You should be able to maintain composure during busy times, yet have a proven ability to work well within a team.
Days:
- 3-4 weekdays a week : Monday (8-6), Tuesday (9-6), Thursdays (9:30am to 8pm) ;(possible add on Fridays in future) ( full days- NOT suits for university students)
Responsibilities:
- Helping the clinical and administrative team with scheduling and optimizing appointments
- play a key role working with our orthodontist in our new customer experience/consultation and helping them achieve the smile they are seeking.
- ensuring accounts receivables are kept low through receiving and processing payments
- general administrative and simple marketing tasks.
Work Experience:
- Previous front desk experience working in hotels/ entertainment venues or front end retail an advantage
- Previous customer service experience and working within a team an advantage.
- Knowledge of dental or orthodontics is not essential.
- Proven history of learning quickly highly regarded.
Skills:
- You should also have a pleasant appearance and tone as a point of first impressions visually and over the phone.
Desirable Attitude & Skills:
- Good listening and verbal skills.
- Average typing skills.
- Communicate with empathy.
- Work well within a team.
- Good attention to detail.
- Positive verbal and written communication skills.
- Previous ability working on schedule during busy times an advantage.
Job Types: Part-time, Casual
Pay: $28.00 – $40.00 per hour
Benefits:
- Employee mentoring program
- Professional development assistance
Application Question(s):
- Why are you seeking to work at Smiles & Faces Orthodontics?
Experience:
- dental or orthodontic: 1 year (Preferred)
- Front desk: 1 year (Preferred)