DUTY MANAGER

Central Sunshine Coast | Full-Time | $75,000–$85,000 + Performance Incentives (dependent on experience)

Build a career, not just a job.

At Helliwell Hospitality Group, we develop business leaders. Working alongside experienced directors, you'll gain the commercial skills, leadership experience and mentoring needed to run a venue – and eventually, maybe your own business.

This role isn't for everyone. If you want predictable 9-to-5 shifts and minimal responsibility, it's not for you. If you thrive under pressure, love solving problems and want real ownership, keep reading.

The Role

We're looking for a commercially minded Duty Manager to run the day-to-day operations of one of our flagship Sunshine Coast venues — working closely with the Venue Manager and directors to drive revenue, culture and results.

You'll own:

- Venue operations and shift leadership
- Revenue growth and profitability
- Team recruitment, coaching and development
- Guest experience and service standards
- Venue presentation and brand standards

Success looks like:

- Revenue targets consistently met or exceeded
- High guest satisfaction and strong team retention
- Smooth, well-run shifts with minimal escalation
- A well-trained, engaged team

Who You Are

You take ownership without being asked. You're as comfortable running a busy Friday night as you are training new staff members.

You've likely worked as a Duty Manager, Hospitality Manager, or Assistant Venue Manager ready to step up — and you're ambitious, not just clocking in for a payslip.

You'll bring:





- A track record of improving venue performance
- Confidence leading and developing teams
- Strong organisational and problem-solving skills
- High personal accountability
- Current RSA and RSG
- Approved Manager Licence

What We Offer

- Competitive salary + performance incentives tied to results
- Hands-on training alongside experienced hospitality directors
- One-on-one mentoring and leadership coaching
- A clear pathway into senior leadership
- Employee discounts across the group
- The chance to help shape one of Queensland's leading hospitality groups

Visa Sponsorship Pathway

We're open to supporting the right candidate through a Subclass 407 Training visa (Occupational Training to Enhance Skills stream) for applicants who:

- Have at least 12 months' full-time experience in a relevant hospitality management role in the last 24 months, or
- Hold a qualification requiring mandatory workplace training to complete, and
- Have functional English

This involves a structured training programme (30+ hours/week, at least 70% on the job) tailored to your development. Mention it in your application and we'll talk through what it looks like.

Apply Now

Send your resume and a short cover letter – tell us how you've grown revenue, improved a venue, or built a great team.

Email: [email protected]

Pay: $75,000.00 – $85,000.00 per year

Perks:

- Employee mentoring program
- Professional development assistance
- Relocation assistance
- Salary packaging
- Visa sponsorship

Work Location: In person

📌 GENERAL MANAGER / DUTY MANAGER (Maroochydore)
🏢 Helliwell Hospitality
📍 Maroochydore