BEVERAGE PREPARATION:

o Prepare and serve a variety of hot and cold beverages, including espresso-based

drinks, teas, and other specialty beverages, following the café’s recipes and

presentation standards.

o Maintain consistency in the quality of beverages served, paying close attention

to details like taste, temperature, and presentation.

o Monitor the quality of ingredients and ensure that all beverages meet the café’s

standards before serving to customers.

CUSTOMER SERVICE:

o Greet customers warmly, taking orders accurately and ensuring a positive and

friendly interaction.

o Provide knowledgeable recommendations to customers on the menu items,

including drink options and food pairings.

o Handle customer feedback and concerns in a professional manner, striving to

resolve any issues promptly to ensure satisfaction.

o Create a welcoming atmosphere in the café that encourages customers to return.

OPERATIONAL DUTIES:

o Maintain a clean and organised workstation, including the counter, equipment,

and seating areas.

o Adhere to all health and safety guidelines, ensuring that food handling and





beverage preparation are performed according to regulations.

o Restock inventory and supplies as needed, including coffee beans, milk, syrups, and

disposables, while keeping an eye on inventory levels.

o Assist in opening and closing duties, ensuring that the café is set up for the day

and secured at the end of shifts.

o Follow all cash handling procedures accurately when processing customer

transactions.

TEAMWORK:

o Work collaboratively with the café team, including other cafe all rounders, kitchen staff,

and front-of-house personnel, to ensure smooth operations.

o Support team members during busy periods by assisting with orders, running drinks,

or helping with other tasks as needed.

We hope to see you there!

#SeeYouAtDurks

Job Types: Full-time, Part-time, Permanent, Casual

Work Location: In person

Job Types: Casual

Availability: Fridays must and looking for two days a week

Advantages:

- Employee discount

Work Location: In person

Benefits:

- Employee discount

Work Location: In person

📌 Cafe all rounder (Eastern Creek)
🏢 Durks Cafe ECQ Outlet
📍 Eastern Creek