Job description
Agency Department of Education and Training Work unit School Operations

Job title Operations Officer Designation Administrative Officer 5

Job type Full time Duration Ongoing
Salary $90,946 - $95,468 Location Tennant Creek
Position number 50570 RTF 352945 Closing 06/08/2026

Contact officer Nikhita Boppana, Senior Operations Officer Barkly on 08 8963 2016 or
[email protected]

About the agency https://education.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=352945
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.

Primary objective
To provide support and advice to School Operations in relation to finance, housing, procurement, administration and complaint
management and facility management of the regional office.

Context statement
School Operations provides operational advice and services to government schools, tailored to their needs and focused on
supporting their improvement agenda. School Operations ensures the implementation of NT and Commonwealth Government
policies and department strategic priorities in NT Government schools.





Key duties and responsibilities
1. Provide operational advice to schools ensuring compliance with departmental policies and procedures.
2. Complaint management adhering to the complaint management framework with a focus on the accurate recording of

complaints and outcome resolution.
3. Undertake projects and research issues to support continuous improvement of School Operations and the agency using

effective research and evidence-based approaches, as well as stakeholder engagement and feedback.
4. Provide administrative support to the School Operations team including the preparation of briefings, newsflashes, reports, and

general correspondence in a timely manner.
5. Support the coordination and allocation of Government Employee Housing (GEH), GEH repairs and maintenance escalations

and the deployment of domestic furniture in accordance with NT Government and departmental policy.
6. Oversee Work Health Safety requirements for the team and support emergency management responses as needed.
7. Oversee facility hire and facility management of the regional office.
8. Other duties as delegated by line management.

Selection criteria
Essential
1. Demonstrated high level oral,



written communication and interpersonal skills including with people from diverse backgrounds,

and a proven ability to be discreet.
2. Experience working in and leading a small team in day-to-day operations and maintaining integrity and confidentiality.
3. Knowledge of skills and tools to aid the delivery of timely outcomes, manage multiple tasks and competing priorities with

minimal supervision, whilst retaining/creating a quality result.
4. Demonstrated ability to operate efficiently and reliably with minimal supervision whilst meeting deadlines, as well as making

effective use of individual and team capabilities.
5. Demonstrated experience in the management of business administration functions such as finance, procurement,

administration, complaints, infrastructure and human resource management including ability to meet changes in client needs.
6. Demonstrated sound organisational and problem-solving skills with a demonstrated ability to work independently, work

effectively within a team and work under pressure to complete tasks within required timeframes.
7. Experience in complaints management, dealing with conflict situations and managing confidential and sensitive information.

Further information
Positions are based in regional offices, undertaking the role remotely may be considered, however applicants may be required to
travel to the regional location with overnight stays in a range of accommodation. Experience driving a 4WD (or capacity to obtain)
is required. The successful applicant must hold a current Working with Children Clearance Notice (Ochre Card) or the ability to
obtain.

📌 Operations Officer (Tennant Creek)
🏢 Department of Education and Training
📍 Tennant Creek