The Operations Assistant plays a crucial role in supporting the operational functions of our social care services in Townsville, Queensland. This position is designed for entry-level candidates who are eager to develop their skills in a dynamic environment. The successful candidate will assist in ensuring the smooth running of daily operations, contributing to the overall effectiveness and quality of care provided to our clients.
Responsibilities:
- Assist in the day-to-day management of operations within the social care facility.
- Support the Operations Manager in implementing policies and procedures.
- Coordinate schedules and ensure adequate staffing levels are maintained.
- Monitor service delivery to ensure compliance with regulatory standards.
- Assist in training and onboarding new staff members.
- Maintain accurate records and documentation related to operations.
- Engage with clients and their families to ensure satisfaction with services provided.
- Participate in team meetings and contribute to continuous improvement initiatives.
Qualifications:
- A relevant qualification in social care, community services, or business administration is preferred.
- Previous experience in a disability or aged care setting is advantageous.
- Solid organisational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively within a team.
- Proficient in using standard office software and technology.
- Understanding of NDIS Practice Standards and participant safeguarding principles.
- Demonstrated ability to maintain accurate client and operational records.
Company Overview
Please visit https://www.boldli.com.au for more information