Our Client Service and Support Governance team within Banking and Financial Services conducts monitoring activities to support business growth, manage risk, and maintain high standards of compliance. We provide expertise that helps support our risk culture, drive consistent high-quality risk management practices and improve customer outcomes.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

You will support a variety of risk related activities, including analysing potential incidents identified via our customers for triage, and conducting targeted reviews focused on regulatory compliance within CS&S.; You will share insights that support training and development across the teams we work with, and work with colleagues across the business to improve regulatory compliance and operational efficiency.

What you offer

- Strong problem-solving skills and sound risk related decision-making
- Demonstrated experience or exposure to key regulatory frameworks such as BCoP and RG 271
- Ability to use available technology to perform basic data analysis
- Solid stakeholder engagement and relationship management skills, with the ability to work effectively across a diverse network
- The ability to manage your own workload, adapt to time pressures, and prioritise effectively.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

At Macquarie,



you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

- 1 wellbeing leave day per year
- Up to 5 additional service bonus leave days per year
- Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
- 2 days of paid volunteer leave and donation matching
- Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
- Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
- Access to a wide range of salary packaging options
- Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
- Hybrid and flexible working arrangements, dependent on role
- Reimbursement for work from home equipment

About Banking and Financial Services

Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Inclusion at Macquarie

We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.

We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.

📌 Senior Analyst, Governance - Client Service and Support (Sydney)
🏢 Macquarie Group
📍 Sydney