492700

Melbourne, VIC

Permanent Full time

Position Description

Permanent full-time

St Kilda Road location

Lead and support a team of Care Partners to deliver coordinated, appropriate and safe client care

The Care Partner Lead provides expert input into assessment, planning and monitoring of services delivered under the Support at Home program, CHSP, Claims Conference and privately funded services. This role leads a group of experienced Care Partners and ensures that clients receive coordinated, appropriate and safe support aligned with best practice and regulatory requirements.

About You

As a key leader within the Care Partnerships & Programs team, the Lead oversees operational and care standards in line with aged care act, supports team capability and ensures integrated care planning for complex clients.

You are a collaborative leader who builds strong relationships and confidently works with a diverse range of stakeholders to achieve positive outcomes for clients, understands how to ensure Quality care services as well as sustainable services.

The role also maintains a relative caseload, providing direct support and operational oversight for clients with specialist needs.

Skills and Experience

Advanced care planning and risk and complaints management

Team leadership and staff supervision

Robust communication and documentation skills

Ability to coordinate care across multidisciplinary teams

Knowledge of aged care clinical governance and Support at Home program requirements

Experience working with older adults with chronic and complex needs





Familiarity with the Aged Care Quality Standards and care coordination frameworks

Uses sound judgement in managing clinical risk and client complexity

What We’re Looking For

Minimum of 3-5 years’ experience in at least one of the following Home Care Packages (HCP), Community Aged Care, Case Management or related industry

Experience leading a team

Experience managing complex client loads and/or coaching others to manage these

Qualifications in related fields including Social Work, Allied Health Assistance, Enrolled nursing, Community or Human Services at a minimum Diploma level or equivalent experience in aged care leadership

A good understanding of aged care funding programs and care planning

Risk and complaints management

Why Jewish Care is the best choice for your career:
Salary Packaging – as a not-for-profit organisation, our staff benefit from some Fringe Benefit Tax exemptions through salary packaging up to $15,900 p.a + up to $2,650 p.a on meal & entertainment.

Purchased leave options

Employee Assistance Program

Reward & Recognition Program

Ethos Day—an enriching learning experience that delves into the intricacies of Jewish history and culture





Learning and development – opportunities to progress in your career internally.

About us

Jewish Care Victoria, is a not-for-profit organisation and is one of the largest providers of aged and community services for the Jewish Community in Victoria and has been servicing the community for over 175 years. Our staff come from diverse cultural and religious backgrounds. We offer an Ethos Day—an enriching learning experience that delves into the intricacies of Jewish history and culture. This day aims to foster a comprehensive understanding of the ethos and mission of Jewish Care.

If this sounds like an opportunity in the next step of your career, and you want to work for an organisation that supports you to succeed both personally and professionally, click APPLY and commence your journey with Jewish Care Victoria.

Jewish Care proudly celebrates and warmly welcomes the rich diversity of our community and strives to be inclusive for all, including the LGBTI+ community.

Jewish Care acknowledges Aboriginal and Torres Strait Islanders as the Traditional Custodians of the land on which we live and work. Our services and supports are provided on the lands of the Wurundjeri and Boonwurrung people, and we deeply respect and honour their ongoing cultural and spiritual connection to land, waters and community.

Jewish Care is committed to protecting clients and staff members from all forms of harm and abuse. We are a child safe organisation. We require all applicants to undergo an extensive screening process during their recruitment process.

📌 Care Partner Lead (Melbourne)
🏢 Jewish Care Victoria
📍 Melbourne