OKAMI Japanese Restaurant is a pioneer in bringing Japanese-style All You Can Eat into Australia. Every dish at OKAMI is freshly made to order from the menu with 30+ options. Combined with the cozy atmosphere, this makes OKAMI an essentially family and group-gathering-friendly venue.
The Role:
As a restaurant supervisor, you may fulfil the responsibilities which include staff management, customer service, financial management, menu development and inventory and supplies, health and safety and operational efficiency. The primary job responsibilities are as follows:
· Answer business phone calls during the daytime and arrange reservations.
· Work closely with the manager & management group to meet revenue objectives.
· Follow company policies and procedures.
· Possessed requisite skills and technical ability to accomplish job responsibilities.
· Deliver superior service and maximize customer satisfaction.
· Resolve customer complaints and manage the restaurant`s good image and suggest ways to improve it.
· Review food and beverage quality during the operation
· Ensure compliance with sanitation and safety regulations.
Skilled and experience requirements:
· Have work experience as a Café and Restaurant Supervisor or Manager is preferred.
· A positive attitude, immaculate presentation, and attention to detail;
· Love of food, dining out and providing fantastic experiences for the customer!