A growing commercial cleaning and facilities services business is seeking an experienced Corporate Services Manager to oversee business operations, service delivery, client relationships and portfolio performance across South Australia, Victoria and Western Australia.

This is a senior management position suited to someone with strong experience in commercial cleaning, facilities services, multi-site operations, client relationship management, workforce leadership and operational performance.

The successful candidate will work closely with the executive leadership team to ensure operational standards, labour performance, compliance, client satisfaction and business growth objectives are achieved.

About the Role

The Corporate Services Manager will be responsible for planning, coordinating and improving the administrative, operational and commercial functions of an allocated portfolio.

The role will involve oversight of service delivery, client relationships, staffing, performance management, compliance systems, reporting, audits, business improvement and portfolio development opportunities.

This role requires a hands-on leader who can manage competing priorities, support Area Managers and site teams, maintain strong client relationships and contribute to the continued growth and professionalism of the business.

Key Responsibilities

Responsibilities will include, but are not limited to:

- Oversee the administration and operational performance of cleaning and facilities services across the allocated portfolio.
- Work with the executive leadership team to support business planning, portfolio performance and strategic objectives.
- Monitor labour-to-sales performance, roster structures, site profitability and operational results.
- Manage client relationships and act as a senior escalation point for service delivery matters.
- Identify opportunities for account growth, additional works, recharges,



tender opportunities and new business leads.
- Support tendering, quoting and commercial submissions where required.
- Lead, support and performance manage Area Managers, Supervisors and cleaning teams.
- Ensure appropriate staffing, training, succession planning and workforce coverage across the portfolio.
- Monitor compliance with company systems, operational procedures, WHS requirements, audits, toolbox talks and site documentation.
- Ensure cleaning standards, site presentation and service quality meet company and client expectations.
- Support injury management and return-to-work processes in line with company HR and WHS protocols.
- Review site performance data, audit outcomes, customer feedback and operational risks.
- Implement process improvements to strengthen consistency, productivity and service delivery.
- Represent the business professionally in client meetings, operational reviews and portfolio development activities.

Skills and Experience Required

The successful candidate will ideally have:

- Previous experience in a senior operations, corporate services, facilities management or commercial cleaning management role.
- Strong experience managing multi-site service delivery teams.
- Demonstrated ability to manage client relationships and resolve operational issues quickly and professionally.
- Experience with labour management, rostering, cost control and performance reporting.
- Understanding of WHS, compliance, audits and quality standards in a service-based environment.




- Ability to lead managers, supervisors and frontline employees across multiple locations.
- Strong communication, problem-solving and stakeholder management skills.
- Commercial awareness, including the ability to identify growth, quoting and additional service opportunities.
- Strong computer literacy and ability to use business systems, reporting tools and operational platforms.
- Current driver licence and willingness to travel as required across the allocated portfolio.

Qualifications

Relevant qualifications in business, management, operations, facilities management or a related field will be highly regarded.

Equivalent industry experience in commercial cleaning, facilities services, multi-site operations or service-based management will also be considered.

What We Offer

- Senior full time management role with a growing service-based business.
- Salary range of $115,000 - $135,000 per annum plus superannuation.
- Company vehicle and fuel card.
- Laptop and mobile phone.
- Opportunity to work closely with the executive leadership team.
- Broad portfolio responsibility across SA, VIC and WA.
- Long-term opportunity to contribute to business growth, service improvement and operational excellence.

How to Apply

Please submit your resume and a short cover letter outlining your experience in corporate services, facilities services, commercial cleaning operations, client management and team leadership.

We are an equal opportunity employer and encourage applications from suitably qualified candidates with the right skills, experience and work rights for the role.

Pay: $115,000.00 – $135,000.00 per year

Experience:

- Corporate Service Management: 2 years (Preferred)
- Budgeting: 2 years (Preferred)
- Client Relationships: 2 years (Preferred)

Work Location: In person

📌 Corporate Services Manager (Adelaide)
🏢 Commercial Property Cleaning
📍 Adelaide