We are seeking an experienced and highly motivated Dental Practice Manager to lead the daily operations of our busy and patient-focused dental clinic. This is a full-time leadership role ideal for someone who thrives in a fast-paced healthcare environment and is passionate about delivering exceptional patient care while driving team performance and business growth.
Key Responsibilities
Practice Operations
- Oversee the day-to-day running of the dental practice to ensure smooth and efficient operations
- Manage appointment scheduling systems and optimise patient flow
- Ensure compliance with all relevant health, safety, and infection control standards
- Maintain practice policies, procedures, and accreditation requirements
Team Leadership & HR
- Recruit, train, and onboard new staff members
- Supervise and support dentists, dental assistants, and administrative staff
- Develop staff rosters and manage leave requests
- Conduct performance reviews and foster a positive team culture
Patient Experience
- Ensure a high standard of patient care and customer service
- Handle patient enquiries, feedback, and complaints professionally
- Implement strategies to improve patient satisfaction and retention
Financial Management
- Oversee billing, invoicing, and accounts receivable/payable
- Manage budgets, track financial performance, and control expenses
- Prepare reports on revenue, KPIs, and operational efficiency
- Liaise with external providers such as accountants and suppliers
Compliance & Administration
- Ensure compliance with dental regulations, privacy laws, and industry standards
- Maintain accurate patient records and practice documentation
- Manage stock control and ordering of dental supplies and equipment
Business Development
- Drive practice growth through marketing initiatives and community engagement
- Monitor performance metrics and implement improvements where needed
- Support strategic planning and service expansion opportunities
About You
- Proven experience in dental or healthcare practice management
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- High level of organisation and attention to detail
- Sound financial and business acumen
- Knowledge of dental software systems is highly regarded
- Ability to multitask and problem-solve in a agile environment
What We Offer
- Competitive salary package
- Supportive and collaborative team environment
- Opportunities for professional development and growth opportunities
- Modern, well-equipped practice
How to Apply
Please submit your resume and a cover letter outlining your experience and suitability for the role.
We look forward to welcoming a dedicated and driven Practice Manager to our team.
Pay: $60,000.00 – $75,000.00 per year
Work Location: In person
📌 Dental Practice Manager (Morayfield)
🏢 Proactive Dental
📍 Morayfield
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