Job Description - Lounge Attendant:

- Greet the guests and escort them to the designated seating
- Collect payment from the guests at the reception counter before proceeding to the lounge
- Ensure check in process runs smoothly – process the guest accounts accurately and efficiently
- Handle the guest questions and concern in positive manner
- Making sure the reception area is always well prepared, clean and monitored at all times
- Answer telephone / email enquiries and liaise with airlines
- Prepare food labels as required by the kitchen
- Replenish food and beverages in the food counters and refrigerators in a timely and hygienic manner
- Ensure sufficient stock levels of amenities are available
- Ensure the services, hygiene, cleanliness, and tidiness of the Lounge achieve total customer satisfaction and meet company standards




- Contribute to a safe working environment by ensuring properly trained in safe working practices, safety hazard identification and risk management
- To attend training sessions and meetings if required
- Report to duty punctually, dressed and groomed to required standards
- Can travel to Melbourne International Airport.

Pay: $27.08 per hour

Benefits:

- Free drinks
- Free food
- Travel reimbursement

Ability to commute/relocate:

- Melbourne VIC 3000: Reliably commute or planning to relocate before starting work (Required)

Education:

- High School (Year 9-11) (Preferred)

Experience:

- Customer service: 1 year (Required)

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 Lounge Attendant - Full Time (Melbourne)
🏢 Plaza Premium Lounge
📍 Melbourne