About Us

Goodwin Drive Family Medical Centre is a well-established bulk-billing general practice, located on Bribie Island.

We're currently seeking an enthusiastic and experienced Medical Receptionist to join us in a part-time position with the option to transition to full time, based on candidate availability.

What You’ll Be Doing

As the first point of contact for our patients, you’ll play a key role in ensuring smooth daily operations and excellent patient experiences. Your duties will include:

- Greeting and assisting patients in a professional and caring manner
- Scheduling appointments and managing the appointment book
- Handling phone and email enquiries
- Processing billing, Medicare claims and EFTPOS payments
- Maintaining accurate patient records
- Supporting doctors and nurses with administrative tasks

What We’re Looking For

- Previous experience in medical reception or healthcare administration (min 1 year)
- Excellent organisational and customer service skills




- Strong verbal and written communication
- Attention to detail and time management
- Familiarity with Microsoft Office (Word, Outlook)
- Experience with Best Practice Software and Cubiko (desirable but not essential)
- A positive attitude and the ability to thrive in a busy team environment
- Flexibility to work a variable roster, including potential holiday and sick leave coverage

What We Offer

- Supportive and inclusive team environment
- Ongoing training – both in-house and external
- Opportunity to start casual and transition to part-time hours
- Regular team meetings and an open-door management style
- Remuneration well aligned with experience

Immediate start (pending availability) - please apply directly with a copy of your resume and a short cover letter.

Please note: Only applicants who have been shortlisted will be contacted for interview.

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