02 Aug
|
Feros Hotel Group
|
Wilton
02 Aug
Feros Hotel Group
Wilton
The Wilton
50 The Irons Drive, Wilton, NSW, 2571, AUSTRALIA
Full Time
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The Role
About The Wilton
The Wilton at Bingara Gorge is located in the stunning surroundings of Bingara Gorge Golf Course. It features a family-friendly bistro and bar, a spacious outdoor kids’ play area, an inviting beer garden, dedicated sports bar, verandah overlooking the Golf Course and premium facilities for special events and celebrations.
The Role
We are seeking a passionate and capable 2IC to support the Licensee in the day‑to‑day operation of The Wilton. You’ll play a key leadership role in ensuring the venue runs smoothly, the team performs at its best, and guests enjoy consistently exceptional experiences.
Your responsibilities will include:
Working closely with and supporting the Licensee across all aspects of venue operations
Ensuring the team executes opening and closing procedures effectively
Maintaining high standards of venue presentation and service delivery
Handling customer enquiries and resolving complaints with professionalism
Coaching, training, and developing team members across bar, bistro, and floor
Monitoring performance, providing feedback, and fostering a positive team culture
Work with licensee on recruitment and induction of venue staff
Ensuring all legal, licensing, and company policies are understood and upheld
What is needed to be successful in this role?
You’re a hospitality professional who thrives in a fast‑paced environment and leads with confidence, warmth, and integrity. You bring:
Experience in a similar role within a high‑volume hospitality venue
Current RSA, RCG, ARCG & First Aid certificates (essential)
Strong leadership skills with the ability to motivate and guide a diverse team
Excellent communication, organisation, and problem‑solving abilities
A proactive, hands‑on approach and a passion for creating memorable guest experiences
Solid understanding of RSA, RCG, WHS, and venue compliance requirements
Please note that you must be available to work on weekends, nights, and public holidays.
Why Join Us
The Feros Group has been shaping hospitality since the early 1970s. With 9 thriving destinations across the Sutherland Shire, Sydney CBD and NSW South Coast — and more on the horizon — we’re known for creating venues where community, family values, and memorable guest experiences come first.
At Feros Group, we believe in rewarding and growing our people. You’ll enjoy:
Generous staff discounts across all venues
Ongoing training & development opportunities
Explicit pathways for career progression — we promote from within
A vibrant workplace culture with regular social events
Screening Questions
Do you have experience in a similar role?
Please provide your shift availability. This must include weekend, nights and public holiday availability.
Do you have a Responsible Service of Alcohol (RSA) certificate?
Do you have a Responsible Conduct of Gambling (RCG) certificate?
Do you have an Advanced Responsible Conduct of Gambling (ARCG) certificate?
What are your current working rights?
What are your salary expectations?
What is your current notice period?
📌 2IC (Wilton)
🏢 Feros Hotel Group
📍 Wilton