About us

Richmond Oysters is one of Melbourne's longest-standing seafood businesses.

For more than 65 years, we have been supplying premium seafood to homes, restaurants and hospitality venues across Victoria. Our Richmond location combines a busy retail seafood store with our restaurant and takeaway operations, offering customers a wide range of fresh fish, oysters, shellfish and other premium seafood products.

We are seeking an experienced Retail Manager to lead our retail team and oversee the day-to-day operation of our retail seafood store.

About the role

This is a full-time, hands-on Retail Manager position within our busy retail seafood store.

You will work closely with management, fishmongers, retail staff and suppliers to organise and control the day-to-day operation of the store, maintain high standards of customer service, manage purchasing and stock, and support the continued growth of the retail business.

Your duties will include:

· Organising and controlling the day-to-day operation of the retail seafood store.

· Determining product range, stock levels and customer service standards.

· Formulating and implementing purchasing, sales and promotional strategies.

· Managing the purchasing and ordering of seafood products and other retail supplies.

· Setting and reviewing retail prices in consultation with management.

· Promoting the store's products and services through in-store merchandising and promotional activities.

· Selling seafood products to customers and providing advice on product selection, storage and preparation.

· Monitoring stock levels, stock rotation and product quality to minimise wastage.

· Maintaining records of stock levels, sales and financial transactions.

· Assisting with budgeting and monitoring sales performance,



operating costs and store profitability.

· Planning staff rosters and allocating daily duties.

· Selecting, supervising, training and supporting retail staff.

· Ensuring compliance with food safety, workplace health and safety and hygiene requirements.

· Maintaining a clean, organised and well-presented retail environment.

About you

To be successful in this role, you will have:

· A Diploma level or higher qualification in hospitality management or a related field.

· At least one year of relevant experience working in a retail management or supervisory role.

· At least three years of relevant retail management experience may substitute for the formal qualification.

· Experience managing the day-to-day operation of a retail business.

· Experience with purchasing, stock control, pricing and supplier management.

· Strong customer service and communication skills.

· Experience supervising, training and supporting staff.

· Sound organisational, leadership and problem-solving skills.

· Experience maintaining sales, stock and financial records.

· Experience working in seafood, fresh food, hospitality or another food retail environment will be highly regarded.

· You must be available to work a flexible roster, including weekends and public holidays as required.

What we offer

· Full-time permanent employment.

· The opportunity to join one of Melbourne's most established seafood businesses.

· A supportive team within a busy and well-established retail operation.

· Reliable, long-term employment and career development opportunities.

How to apply

Please submit your resume together with a cover letter outlining your qualifications, relevant retail management experience and suitability for the position.

Pay: $80,000.00 per year

Work Location: In person

📌 Retail Manager (Richmond)
🏢 Richmond Oysters
📍 Richmond