Highly engaged team

Manage our LAU - AUS - Retail - R20 retail store

Join us in a world where tradition and innovation create a delicious Chocolate experience!

We believe in individual brilliance of every team member who can create memorable moments for their customers and contribute to creating a great work environment with their team.

We seek Retail Store Leaders who build great teams, drives a dynamic people culture creating strong connections and has a preference and passion to work with an international brand in a fast-paced environment.

About the Role:

As our Store Manager, your role involves overseeing our Lindt Chocolate Shop which retails an extensive range of Lindt Chocolates and has a delicious takeaway offering of Lindt hot and cold chocolate drinks, coffee, and ice cream.

Lead the store's performance, fostering a supportive team setting, achieve sales and manage expenses to deliver profitability, guiding and coaching our ambassadors to deliver on brand expectations, and managing day-to-day operations. This includes multitasking between customers, inventory management, food safety compliance, visual merchandising, preparing takeaway drinks and ice cream all with an exceptional customer centric approach.

We're looking for a proactive leader who motivate their team and delivers an unparalleled customer experience, reinforcing our brand whilst adhering to local compliance in food handling, health and safety.



You thrive in a high energy busy hands-on environment where you and required to multi-task strength and lead with a premium mindset, understanding global brand identity.

What we would like you to bring:

- Previous experience in a Store / Assistant Manager role in a fast-paced QSR, Retail or hospitality environment

- Experienced knowledge in workforce planning from recruitment to preparing rosters, achieving labour budgets for a store team of approx. 20 employees

- Able to work autonomously, whilst proactively communicating into the State Manager

- Ability to grow your local community and drive return sales through your charismatic and positive personality that is infectious with your team leadership

- Strong time management skills, ability to work effectively and with deadlines

- Calm and consistent approach in a demanding high-volume environment

- Ability to lead and coach a team

- Understanding of quality assurance and competent in Food Safety Standards

- Previous barista experience or interest will set you up for success

- Previous retail experience in inventory management, stocktake, visual merchandising and store presentation principles highly regarded

What we can offer you:

- Career opportunity and leadership development

- An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently

- A paid day off on your birthday every year

- Free hot drinks all working days and 50% staff discount

We'd love to get to know you!

📌 Retail Store Manager (Eastern Creek)
🏢 Lindt & Sprüngli (Australia
📍 Eastern Creek