We are partnering with a leading Australian retail bank to recruit Customer Service Officers for a regional branch role based in Temora, supporting additional nearby branch locations including Cootamundra, Wagga Wagga and Tumut.

This is a casual opportunity offering four weeks of full‑time paid training, ongoing development and strong long‑term career progression opportunities within banking.

The important parts:

- Pay: $30–$38 per hour + Super | Duration: 12-month contract (potential for extension and/or permenancy)

- Location: Temora (primary) with support across other regional branch locations

- Hours: Casual role with consistent part-time hours (minimum 15–20 hours per week). Rosters issued four weeks in advance, with occasional last‑minute shift covers required

What you will be required to do:

This is a multi-branch role, primarily based in Temora, with regular collaboration and occasional support across Cootamundra, Wagga Wagga and Tumut branches. Flexibility and willingness to travel between locations is essential.

Key responsibilities include:

- Delivering exceptional face‑to‑face customer service in branch environments
- Assisting customers with everyday banking enquiries and transactions
- Understanding customer needs and referring them to appropriate banking products and services
- Supporting day-to-day branch operations within small, close-knit teams
- Accurately maintaining records and workflows within internal systems
- Adhering to strict compliance, policy, and risk procedures

To be successful in the role you will:

- Proven customer service experience is essential (retail or hospitality backgrounds highly regarded)
- A genuine passion for helping customers (“obsession with service”)
- Solid communication and interpersonal skills
- Confidence, curiosity,



and an interest in learning banking products
- Basic technical capability and willingness to learn new systems
- A driver’s licence and ability to travel between branches (kilometres claimable)
- Flexibility to work variable shifts across Monday to Saturday, based on branch requirements
- Prior banking experience is preferred, however full training will be provided

What’s on Offer

- Entry pathway into a career with a major Australian bank
- Strong potential for permanent opportunities in the near future due to workforce planning and upcoming retirements
- Comprehensive onboarding including 4 weeks of full-time paid training (based in Temora)
- Ongoing development and long-term career progression
- Supportive and community-focused regional team environment
- Exposure to multiple branches and diverse customer groups across the region

Synergie Australia delivers a full 360º recruitment solution, consisting of temporary and permanent recruitment services, and more. Safety is of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce. Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future. This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate. If you aspire for better, let’s work together.

If you’re ready, click apply now or contact our branch on 02 9220 6900

Synergie Australia connects people with safe, rewarding work across Australia. From temporary roles to permanent opportunities, we support you at every stage of your career. Learn more and view current opportunities at www.synergieaustralia.com.au

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