About the Company
Join one of Australia's leading insurers as a Home Assessor within their Home Claims team. This is an exciting opportunity to combine your building expertise with customer service, helping people through one of the most challenging times following a home insurance claim.

As the face of the claims team, you'll be the first point of contact in office (or virtually), assessing property damage, preparing repair scopes, and working closely with customers, builders and internal claims teams to achieve the best repair outcomes. If you have a background in residential building, estimating, site supervision, restoration or insurance assessing, this is an excellent opportunity to further your career with a company that genuinely invests in its people.

The Benefits:

- Competitive salary package & company vehicle
- Performance-based bonuses and rewards
- Paid wellness, volunteering and parental leave
- Ongoing training and professional development opportunities
- Employee discounts on insurance products
- Be part of a supportive team with annual celebrations, family fun days and social events

Key Responsibilities:

- Conduct on-site and virtual assessments of insured residential properties
- Prepare scopes of works and determine the most appropriate repair solutions
- Provide technical advice on policy coverage, repair methods and claim outcomes
- Manage claims through the repair process, ensuring quality, compliance and customer satisfaction




- Build solid relationships with customers, builders and internal stakeholders
- Complete reports and documentation within agreed service standards
- Assist during catastrophe (CAT) events as required

We are looking for someone with:

- Residential building, construction, estimating, restoration or insurance assessing experience
- Strong understanding of residential building methods and repair processes
- Experience preparing accurate scopes of works for insurance or construction projects
- Strong stakeholder management and the ability to build relationships with builders and customers
- Strong organisational and time management skills with the ability to manage multiple claims
- A customer-focused mindset with a passion for delivering quality outcomes

How to apply:
If you are interested in this new opportunity please apply directly, or for a confidential discussion please contact Katrina Miranda on 0432 391 158 from Fuse Recruitment or email at [email protected]

At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting or claims professional looking for your next opportunity, we'd love to hear from you!

If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role!
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📌 On-Road Home Assessor (Melbourne)
🏢 Fuse Recruitment
📍 Melbourne