ZOI Education is a Registered Training Organisation (RTO) delivering quality vocational education and training programs to domestic and international students. We are committed to student success, regulatory compliance, and high-quality administrative support.
We are currently seeking an Administration Officer with approximately 1 year of experience in the VET sector and compliance-related work, who is organised, detail-oriented, and able to support a fast-paced education environment.
Key Responsibilities
- Provide day-to-day administrative support across campus operations
- Assist with student enrolment, onboarding, and general administration
- Maintain accurate student records in line with compliance requirements
- Support attendance monitoring, document collection, and data entry
- Assist with compliance-related administration including documentation and record keeping
- Support AVETMISS reporting processes and student management system updates
- Prepare student documents including letters, certificates, and statements
- Liaise professionally with trainers, students, and internal stakeholders
- Perform general office duties including email and phone enquiries
Selection Criteria
- Approximately 1 year of experience in VET administration
- Approximately 1 year of experience in compliance-related work (RTO preferred)
- Understanding of RTO processes and regulatory requirements
- Strong attention to detail and organisational skills
- Ability to manage multiple tasks and meet deadlines
- Strong written and verbal communication skills
- Ability to work independently and within a team
- Experience with student management systems
- Proficiency in Microsoft Office (Word, Excel, Outlook)
Desirable
- Experience working within an RTO environment
- Understanding of ASQA compliance requirements and student record management
- Experience supporting audits or compliance reviews
What We Offer
- Supportive and collaborative team environment
- Opportunity to develop within the VET and compliance sector
- Exposure to compliance operations and regulatory frameworks
- Qualified growth opportunities