We're on the hunt for a Customer Service Specialist to join the #GhandaGang in South Geelong, VIC!

Join The Fun And Enjoy

Being part of a family-run business and a purpose-driven workforceGenerous remuneration package: including clothing allowances and annual performance bonusUnlimited clothing discount for you and your direct familyUnparalleled career progression opportunities

About Us

Born out of Torquay, VIC in the early 2000s with nothing but a dream to design and deliver a collection of affordable, high-quality garments not yet met by the market, Ghanda Clothing has quickly become a household name, as the largest 100% Australian-owned and operated clothing brand, with over 100 locations across the nation.

A Day In The Life

As a CUSTOMER SERVICE SPECIALIST your daily tasks will include:

Managing customer enquiries across phone, email, live chat, and other digital channels Creating, tracking and resolving customer service tickets Supporting returns, exchanges,



credit notes and delivery investigations Providing support to the eCommerce and web-packing teams

About You

Customer service experience is helpful, but not essential - the ideal candidate will:

Have a genuine customer-first mindset and a passion for delivering exceptional service experiences Communicate with confidence and clarity across written and verbal channels Demonstrate strong problem-solving skills and the ability to think on their feet Be highly organised with exceptional attention to detail Show a willingness to learn, adapt and pitch in across all aspects of the role Work autonomously and collaboratively, with a robust sense of accountability Bring a positive, coachable attitude to everything they do

If you think you're the next best thing to hit the #GhandaGang we're ready to hear from you!

APPLY NOW

No recruitment agencies, please

📌 Customer Service Specialist HEAD OFFICE - GEELONG, VIC (Warrnambool)
🏢 Ghanda Clothing
📍 Warrnambool