About the Role

We're looking for a motivated and results-driven Account

Executive to drive net new logo client sales. As part of our high-growth

Customer Experience SaaS platform, you'll join a team with a raving fan customer base and solid product-market fit.

This is a sales hunter role ideal for someone who is eager to build pipeline, learn complex sales cycles, and close strategic deals. You will own the full sales lifecycle — from outbound prospecting through negotiating and closing net new client contracts — with guidance and mentorship from senior sales leadership.

What You'll Do

- Own the Full Sales Cycle: Outbound Prospecting →

Discovery → Demo → Value Prop Building → Negotiating → Closing

- Generate a quality, diversified sales pipeline through strategic outbound efforts and creative prospecting
- Lead structured discovery conversations that uncover customer pain, quantify impact, and align to business outcomes
- Learn and apply the MEDDIC framework to qualify and advance sales opportunities
- Build tailored value propositions tied to measurable

ROI and customer outcomes

- Deliver product demonstrations that connect capabilities to real customer challenges
- Engage with multiple stakeholders across buying committees
- Maintain accurate pipeline forecasting and strong deal hygiene in CRM
- Negotiate and close contracts while protecting pricing integrity
- Partner cross-functionally with marketing, product, and customer success to drive deal success

What "Great" Looks Like

- You are proactive about building pipeline — you don't wait for opportunities to come to you
- You run discovery conversations that customers find genuinely insightful and valuable
- You can clearly communicate the economic impact and ROI of our solution
- You are developing a strong command of Decision





Process, Decision Criteria, and Champion identification

- You maintain solid win rates through disciplined qualification
- You are building a track record of closing multi-stakeholder SaaS deals

Required Experience

- 2–4 years of sales experience in B2B SaaS, preferably in Customer Experience, CX, or adjacent categories
- Demonstrated track record of meeting or exceeding quota in a new business or hunter-style role
- Application of the MEDDIC (or MEDDPICC) framework and willingness to grow deep expertise.
- Experience selling into SMB or Mid-Market organizations
- Solid outbound prospecting skills (cold calling, email,

social selling)

- Ability to run a structured, outcome-focused discovery process
- Strong communication and storytelling capabilities
- Experience managing 1–3 month and 3–6 month B2B sales cycles

Core Competencies

- Pipeline generation and territory development
- Professional communication across organizational levels
- Business case and ROI articulation
- Objection handling and negotiation
- Deal strategy and stakeholder engagement
- CRM discipline and forecast accuracy

Why Join Us

- High-impact role with direct influence on company growth
- Strong product-market fit in a mission-critical category (Customer Experience)
- Performance-driven culture with strong earning potential
- Mentorship and development from elite Customer

Experience sales leadership

- A collaborative environment that invests in your growth

Compensation

- Competitive base + uncapped commission
- Accelerators for overperformance
- Equity participation (where applicable)

If you're a driven, coachable seller who is ready to grow your career in CX SaaS, we'd love to hear from you. This is your opportunity to join a high-growth team, develop your craft, and earn exceptional commissions.

📌 Account Executive (SaaS Customer Experience) - AU (Sydney)
🏢 Resonate CX
📍 Sydney