Role Summary - Location: Melton Community Services

Employment Type: Fixed Term (12-months, Maternity Leave Cover), Part Time (56 hours/fortnight) - Salary: Mental Health Admin Grade 2 + Superannuation + Salary Packaging About the role Western Health is seeking a motivated and organised Administrative Support Officer to join our Community Mental Health and Wellbeing Team on a 12-month fixed-term maternity leave contract. This is a fantastic opportunity to become part of a supportive multidisciplinary team providing specialist mental health services across Melbourne's western region. You’ll play a key role in ensuring the smooth day‑to‑day operation of the service, supporting clinicians and contributing to high‑quality care for consumers.

Responsibilities - Maintaining accurate medical records and electronic documentation - Data entry into clinical information systems - Preparing, scanning and filing clinical documentation - Managing appointments and clinician diaries - Coordinating interpreter bookings - Supporting clinicians and consumers with day‑to‑day administrative needs - Ensuring compliance with accreditation standards and reporting requirements - Contributing to a positive, collaborative team environment About you - Has excellent organisational skills and strong attention to detail - Can manage competing priorities in a busy setting - Has experience in administration, reception or customer service,



preferably within healthcare - Demonstrates excellent communication and interpersonal skills - Is confident using computer systems and learning new software - Enjoys working as part of a collaborative team - Values compassion, professionalism and high‑quality customer service - Knowledge of mental health services or experience within a hospital or community health setting will be highly regarded Why join us?

Compensation and benefits - Competitive salary packages aligned with market standards.

- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey. Learning and development opportunities - Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programs, including postgraduate studies and clinical education.
- Mentorship and career support. Community impact and inclusion - Make a meaningful difference in patients’ lives through compassionate care.
- Join a workforce that champions diversity and inclusion.
- Engage in community wellbeing initiatives and groundbreaking healthcare research. Organisational culture and environment - Thrive in a collaborative, compassionate and innovative team environment.
- Be part of a culture that celebrates continuous improvement and excellence in healthcare.



Ready to make an impact? If you’re passionate about providing high‑quality administrative support, contributing to consumer‑centred mental health services and working as part of a collaborative multidisciplinary team, we’d love to hear from you. Simply click on the “apply” button and follow the prompts.

Closing date: 11:59pm on 31 July 2026.

Enquiries: For further information about this role, contact Cassie Low via [email protected].

Western

Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western

Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe. All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western

Health is committed to the psychosocial safety of all applicants and employees.

Western

Health does not accept unsolicited resumes/applications from recruitment agencies.

Western

Health acknowledges the Traditional Custodians of the land and pays our respects to Elders past, present and emerging. We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities.

📌 Administrative Support Officer (Melton)
🏢 Western Health
📍 Melton