Assistant Estimator / Internal Sales Assistant
Acculine Pty Ltd | Broadmeadows, VIC (in office)
Acculine Pty Ltd, Australia’s leading manufacturer and supplier of door and wall protection systems and architectural movement joint covers, is looking for an experienced and customer-focused Assistant Estimator / Internal Sales Assistant to join our team on a full-time basis.
This role is ideal for someone who is comfortable supporting estimating and quoting, and who also has strong communication skills for phone-based customer support and internal sales. You’ll help customers from enquiry through to quote and order, with a solutions-focused approach and attention to detail.
Key responsibilities
Estimating & quoting support
- Assist with estimating, scope review, and preparing accurate quotes and proposals
- Prepare and review project mark-ups (e.g., Bluebeam) to confirm scope and requirements
- Assist with preparing shop drawings where required
- Request and follow up supplier pricing, clarifications, and supporting information (RFIs where required)
- Support tender processes, documentation, and deadlines
- Maintain estimating workflow and inbox management
Internal sales & customer communication
- Handle inbound enquiries via phone and email with clear, professional communication
- Build rapport with customers, identify needs, and provide timely solutions
- Prepare quotes using agreed pricing structures and/or project pricing
- Maintain accurate records and job documentation in internal systems (e.g., CRM / SharePoint)
Order & coordination support
- Assist with order processing and ensure documentation is complete and correctly filed
- Support procurement/admin coordination (ordering, tracking, and internal follow-ups)
- Liaise with internal teams (including production) to keep work progressing smoothly
About you
- Experience in estimating/quoting support (or a strong willingness to learn quickly)
- Ability to prepare shop drawings (or willingness to learn)
- Confident communicator—comfortable on the phone and able to build trust with customers
- Strong attention to detail and ability to work to deadlines
- Organised, reliable, and proactive in a busy environment
- Experience with tools such as Salesforce/CRM, SharePoint, Bluebeam, EstimateOne/Cordell, Ostendo is well regarded (training can be provided depending on experience)
What you’ll get
- Full-time position based on-site in Broadmeadows, VIC
- A supportive environment and the chance to work with a great team
- Variety across estimating support, internal sales, and customer service
- Opportunity to develop your estimating and commercial skills within a growing business
How to apply
Please send your CV and a short cover note outlining your relevant estimating and internal sales/customer experience to
[email protected] with the subject: Assistant Estimator / Internal Sales Assistant.
📌 Assistant Estimator / Internal Sales Assistant (Broadmeadows)
🏢 Acculine
📍 Broadmeadows