Role Overview Ensure timely payment collections. Support revenue realization.

Follow up with customers. Coordinate with the Sales team.

Minimize outstanding dues. Key Responsibilities

Lead Conversion & Revenue Realization : Follow up with customers who paid the booking amount. Convert interested leads into enrolled customers. Help customers complete full payment. Maximize revenue through consistent follow-ups. Onboarding & Payment Assistance:

Guide customers after workshops. Assist with EMI and one-time payments. Resolve payment or enrollment issues.

Customer Engagement & Support:

Make outbound calls. Answer questions about courses, pricing, and payment options. Ensure a smooth onboarding experience.

Sales Coordination





Coordinate with the Sales team. Track workshop conversions. Monitor payment status. Ensure proper communication on pricing and offers.

Reporting & Tracking:

Track leads daily. Monitor onboarding. Maintain payment progress reports. Document customer interactions.

Process

Improvement

Identify onboarding/payment drop-off points. Suggest improvements. Improve conversion from workshop to enrollment.

Required Qualifications Graduate. 0-3 years of experience. Robust english communication. Personal laptop mandatory

📌 Business Development Associate (Dunolly)
🏢 House Of Edtech
📍 Dunolly