East Coast Apprenticeships (ECA) is one of Queensland's leading not-for-profit Group Training Organisations. For more than 35 years, we have partnered with employers, apprentices and trainees to create meaningful employment opportunities and support workforce development across Queensland.

As we continue to grow, we are seeking a motivated and results-focused Business Development Officer to expand our network of Host Employers and help create new apprenticeship and traineeship opportunities.

This role is ideally suited to someone who enjoys phone-based sales, thrives in a structured and KPI-focused environment, and is motivated by delivering outcomes that make a genuine difference in people's lives.

About the Role

This is a predominantly office-based internal sales and business development role.

Working from our Strathpine office, you will spend a significant portion of your day engaging employers by phone, identifying workforce needs, generating opportunities, and converting those opportunities into Host Employer partnerships.

Success in this role comes from consistent activity, strong relationship-building skills, effective pipeline management, and the ability to confidently engage decision-makers.

You will have access to:

- Existing employer databases
- Warm leads and referrals
- Marketing-generated enquiries
- CRM data and historical employer records
- Prospecting opportunities across a broad range of industries

While outbound prospecting forms an important part of the role, your focus will be on building quality employer relationships that result in sustainable apprenticeship and traineeship opportunities.

Key Responsibilities

Business Development & Employer Engagement

- Conduct outbound calls and employer engagement activities to identify current business opportunities.
- Convert enquiries, referrals and warm leads into Host Employer partnerships.




- Develop and maintain a pipeline of prospective employers.
- Promote ECA's apprenticeship and traineeship solutions.
- Identify workforce needs and opportunities for apprentice and trainee placements.
- Secure new Host Employer Agreements.

Opportunity Generation

- Generate apprenticeship and traineeship opportunities across ECA's service regions.
- Build long-term employer relationships that support future workforce needs.
- Encourage repeat business and ongoing employer engagement.
- Support organisational growth through proactive business development activities.

Collaboration & Support

- Work closely with Regional Managers, Field Officers and operational teams.
- Share employer feedback, market insights and industry intelligence.
- Support coordinated approaches to employer engagement and workforce solutions.
- Contribute to continuous improvement initiatives and business development strategies.

Administration & Compliance

- Maintain accurate CRM records and activity reporting.
- Complete employer onboarding requirements.
- Ensure business activities are conducted in accordance with organisational policies and procedures.
- Support compliance with WHS and organisational requirements.

About You To be successful in this role, you will demonstrate:

- Experience in business development, internal sales, recruitment, labour hire, training or a related field.
- Confidence engaging decision-makers over the phone.
- Strong communication and relationship-building skills.




- Resilience and persistence when prospecting and developing new business opportunities.
- The ability to work effectively within a structured, KPI-driven environment.
- Strong organisational skills and attention to detail.
- A professional and customer-focused approach.
- A genuine interest in supporting workforce development and employment outcomes.

Experience within apprenticeships, traineeships, vocational education, recruitment, labour hire or workforce solutions will be highly regarded.

What Success Looks Like

Success in this role will be measured through:

- Strong employer engagement activity.
- Growth in Host Employer partnerships.
- New Host Employer Agreements secured.
- Apprenticeship and traineeship opportunities created.
- Effective pipeline management and CRM compliance.
- Contribution to regional and organisational growth objectives.

Why Join ECA? At ECA, every new employer relationship has the potential to create opportunities that can positively influence a person's career and future.

We offer

- Competitive salary of $93,500 plus Superannuation
- Performance-based incentive program
- Ten Paid Days Off (PDOs) each year, plus additional shutdown and anniversary leave advantages
- Ongoing professional development opportunities
- Supportive and collaborative team environment
- Career development opportunities within a respected community-based organisation
- The opportunity to make a genuine impact in Queensland's workforce and training sector

This is a predominantly office-based position that supports collaboration, coaching, team engagement and business outcomes. If you're a motivated business development professional who enjoys engaging employers, creating opportunities and achieving results, we'd love to hear from you.

Apply now with your cover letter and resume.

📌 Business Development Officer (Strathpine)
🏢 East Coast Apprenticeships
📍 Strathpine