Business Development & Operation Manager (NDIS)

Location: Various

Employment Type: Full-time

About Care 24

Care 24 is a growing NDIS registered service provider committed to delivering high-quality disability support services. We are looking for an ambitious and results-driven Business Development & Operation Manager to drive business growth, establish strategic partnerships, and support the ongoing success of our organisation.

If you have a strong background in sales, business development, relationship management, and the NDIS sector, we'd love to hear from you.

Key Responsibilities Business Development & Sales (Primary Focus)

- Develop and implement sales strategies to grow the business and increase revenue.
- Generate current participant referrals through networking and relationship building.
- Build and maintain strong relationships with Support Coordinators, Plan Managers, Hospitals, Allied Health Professionals, Local Area Coordinators (LACs), Case Managers, and community organisations.
- Identify new business opportunities and expand Care 24's presence across Australia.
- Represent Care 24 at networking events, expos, and community meetings.
- Achieve monthly business development and participant acquisition targets.
- Prepare proposals, presentations, and service agreements for prospective clients.

Operations & Staff Management
- Assist with the day-to-day operations of the business.
- Recruit, onboard, train, mentor, and retain high-quality support workers.
- Ensure staff comply with NDIS Practice Standards, organisational policies, and participant requirements.
- Monitor staff performance and provide coaching and ongoing professional development.
- Work closely with the management team to improve operational efficiency and service quality.




- Build a positive workplace culture focused on accountability, quality, and participant outcomes.

Essential Skills & Experience
- Minimum 3 years' experience in business development, sales, account management, or operations, preferably within the NDIS, disability, healthcare, aged care, or community services sector.
- Demonstrated ability to achieve sales targets and grow client portfolios.
- Existing relationships with Support Coordinators, Plan Managers, hospitals, or community organisations will be highly regarded.
- Strong understanding of the NDIS, participant funding, and disability support services.
- Proven experience recruiting, training, and managing staff.
- Excellent communication, negotiation, and presentation skills.
- Strong organisational and time management abilities.
- Ability to work independently while contributing to a collaborative team environment.

Essential Requirements
- Current NDIS Worker Screening Check.
- Working with Children Check (where applicable).
- Current Australian Driver's Licence and reliable vehicle.
- National Police Check.
- Full Australian working rights.

What We Offer
- Attractive base salary plus uncapped performance incentives and bonuses.
- Career progression within a fast-growing NDIS provider.
- Supportive leadership team with autonomy to make an impact.
- Opportunity to build strategic partnerships and lead business growth.
- Ongoing professional development and training.

Apply Now If you are a motivated sales professional with a passion for the disability sector and a proven ability to build relationships and grow businesses, we'd love to hear from you.

Please submit your resume and a cover letter outlining your relevant experience and achievements.

Pay: $90,000.00 – $194,666.19 per year

Work Location: Hybrid remote in Griffith NSW

📌 Business Development & Operations Manager – NDIS (Griffith)
🏢 CARE 24
📍 Griffith