- Business Support Manager
- Lead operations.
- Build capability. Drive growth.
- On-site, visible role. An established and growing engineering consultancy is seeking an experienced Business Support Manager to join its leadership team and play a pivotal role in supporting the next phase of business growth. Based in Strathfield, this is a rare opportunity to work alongside senior leaders, taking ownership of business operations while helping build the people, systems and processes that underpin a high‑performing professional services business. About the Business Our client is a respected Australian consultancy delivering structural engineering services across the built environment. Working closely with architects, developers, builders, project managers and asset owners, the business has built a strong reputation for technical excellence, collaborative partnerships and outstanding client service. With ambitious growth plans, investment in technology and a focus on operational excellence, this is an exciting time to join a business that is investing in its future.

The Opportunity

Reporting directly to the Directors, you'll lead the day-to-day operational management of the business. Joining initially to ensure a seamless transition during a planned maternity leave, you'll quickly become a trusted member of the leadership team with responsibility for people and culture, resource planning, operational performance, business support and continuous improvement. This is a genuine leadership role where you'll have the opportunity to influence how the business operates while enabling technical teams to perform at their best. you'll be responsible for:

- Leading the day-to-day operations of the business
- Managing people and culture initiatives including recruitment, onboarding, engagement and performance support
- Coordinating workforce planning, resource allocation and team capacity




- Leading the administration and business support function
- Driving continuous improvement across systems, workflows and operational processes
- Supporting the implementation of business systems and digital transformation initiatives
- Developing operational reporting, KPIs and business insights
- Working closely with the Directors to support strategic growth initiatives
- Building scalable systems and processes to support future expansion About You You are a proactive operational leader who enjoys improving businesses and supporting high‑performing teams.

You may currently be working as a:

- Business Support Manager
- Operations Manager
- Practice Manager
- Business Manager
- Office Manager with operational leadership responsibilities To be successful, you'll bring:
- Experience leading operations within engineering, architecture, construction, consulting or another professional services environment
- Strong leadership and stakeholder management capability
- Experience across people, operations and resource planning
- A continuous improvement mindset with the ability to implement better systems and processes
- Strong organisational, communication and problem-solving skills
- Commercial awareness and confidence working alongside senior leaders Why Apply? This is an opportunity to join a business where you'll have genuine influence over how the organisation grows and operates. You'll enjoy:
- A highly visible leadership role working closely with the Directors
- The opportunity to shape business operations and internal culture
- A growing organisation with ambitious expansion plans
- A collaborative, supportive and people-focused setting
- The chance to lead operational improvement projects that make a lasting impact
- Long‑term career growth as the business continues to scale If you're an experienced operational leader who enjoys building efficient businesses, developing people and driving continuous improvement, we'd love to hear from you.

📌 Business Support Manager (Sydney)
🏢 Futureyou
📍 Sydney