Protech require the services of a Business Support Officer to join the team of a business unit of the Queensland government centred around the building and construction industry. The initial role will be short term however extensions are often given ending in longer term. The position opens the door to government opportunities.

Position overview:

- Provide efficient and high standards of customer service to the clients customers.

- Undertaking travel bookings including flights, accommodation, charters, ferries and car hire within required time frames.

- Effectively monitor and manage internal and external correspondence, incoming and outgoing telephone calls and ensure responses are provided within required time frames.

- Willingness to work within a fast-paced environment with KPI’s and mechanisms to measure and monitor performance.

- Ability to connect with industry, local suppliers and internal and external stakeholders to ensure the timely and effective delivery of services.





- Demonstrate professionalism and be a positive contributor to a outstanding team and culture while being prepared to perform recurring work.

- Be dedicated to customer satisfaction, and within boundaries, develop an outcome which achieves both customer and business objectives.

- Ensure high standards and accuracy when compiling documents and reports or updating records and information systems (i.e., in Ellipse and Microsoft Office).

- Demonstrate initiative and be a team player by appropriately handling enquiries to senior staff in their absence within expected timeframes.

- Develop and maintain procedures, manuals and registers while being a contributor to improving existing procedures.

- Effectively undertake general administration functions as required.

- Rate $51.12 working a 38hr week

Additional requirements and/or highly desirable skills:

- Proficiency in the Microsoft Suite

- Pass D&A; testing

- Available to start 10/8/2026

APPLY NOW or send your resume directly to [email protected]

📌 Business Support Officer - Government - Rockhampton
🏢 Protech Group
📍 Rockhampton