Chief Executive Officer The Business

We are partnering with an established and profitable software business at an important point in its evolution.

The company has built a market-leading platform, a loyal customer base and a strong reputation within a specialised market segment. Its solutions help customers solve complex operational challenges through a combination of technology, data and domain expertise.

Having established strong foundations under founder leadership, the business is now entering its next phase of growth. The focus is on strengthening go-to-market execution, accelerating product and technology innovation, enhancing organisational capability and creating the foundations for long-term sustainable growth.

With a proven product, recurring revenue base and significant opportunities ahead, the business is well positioned for its next chapter.

The Opportunity

This is an opportunity to lead a successful software business from a position of strength. The company has established product-market fit, strong customer relationships and a clear market position. The next phase is about building on these foundations by aligning commercial, customer, product and operational priorities around a clear growth agenda.

The successful CEO will have the opportunity to shape strategy, build organisational capability and evaluate how emerging technologies, including AI, automation and data, can enhance both customer outcomes and business performance.

The Role

Reporting to the Board, the Chief Executive Officer will be responsible for the overall leadership, performance and long-term development of the business.

The successful candidate will bring together product, technology, customer, and commercial operations into a cohesive growth strategy while ensuring the business continues to deliver outstanding outcomes for customers and stakeholders.

Key areas of focus include:

- Defining and executing the long-term strategic direction of the business
- Driving revenue growth, profitability and overall business performance




- Strengthening go-to-market effectiveness across customer acquisition, retention and expansion
- Leading product and technology strategy to ensure continued relevance and competitive advantage
- Evaluating opportunities to leverage AI, automation and data across both product and operations
- Maintaining a strong focus on customer outcomes, engagement and retention
- Building and leading a high-performing executive team
- Strengthening organisational capability, accountability and execution discipline
- Identifying and assessing new growth opportunities across markets, customers and capabilities

About You

We are seeking a commercially minded software executive with the ability to balance growth, product innovation, customer outcomes and organisational leadership.

You may be an experienced CEO, a founder looking to apply your experience within a new environment, or a high-calibre executive ready to step into your first CEO role.

You will likely bring

- Experience leading a software, SaaS or technology-enabled business
- Strong commercial acumen with accountability for growth and business performance
- A deep appreciation for the role product and technology play in creating long-term competitive advantage
- Experience strengthening go-to-market capability across customer acquisition, retention and expansion
- A track record of delivering sustainable growth within recurring revenue environments
- Experience building and leading high-performing teams through periods of growth and change
- The ability to balance strategic thinking with strong operational execution
- Experience evaluating and applying emerging technologies to improve business performance and customer outcomes

Leadership Style The successful CEO will be:
- Commercially astute and strategically minded
- Customer-focused and outcome-oriented
- Decisive, accountable and execution-focused
- Collaborative and capable of building alignment across stakeholders
- Product and technology curious
- Adaptable, resilient and comfortable leading through change
- Ambitious while remaining pragmatic and grounded

Location

Location is versatile within Australia.

📌 Chief Executive Officer (Canberra)
🏢 Emu Search - Executive Search u0026 Advisory
📍 Canberra