Claims Assistant You will focus on providing outstanding service and claims administration to our Loss Adjusters.

Responsibilities - Set up and enter new claims into the system.

- Update the system with review notes and additional inputs.
- Process payments.
- Manage communications through calls and emails to all stakeholders including the Customers, Brokers and Insurers.
- Assist with driving claims to settlement.

Qualifications - Previous administration or customer service experience in a corporate environment.

- Well‑organised and positive communication skills.
- Motivated to build a career in insurance.
- Open to new learning experiences.

Benefits - Hybrid working arrangement.

- Superannuation with an additional 0.5% on top of the Superannuation Guarantee.




- Access to Sedgwick University Australia – a bespoke training framework with a wide range of courses.
- Structured and supportive career pathway that can lead to becoming a loss adjuster or claims consultant.
- Domestic and international career pathways.
- Colleague Resource Groups fostering an inclusive workplace.

Equal Opportunity Employer Sedgwick is an equal opportunity employer, recognized by the Diversity Council of Australia. We are committed to fair and accessible recruitment. If you need special accommodations, please let us know when applying. If you are successful in joining our team, you will be required to complete reference checks, mandatory background checks, including a police check and work rights.

📌 Claims Assistant (Australia)
🏢 Sedgwick Claims Management Services
📍 Australia