Are you an experienced people leader who enjoys developing and managing a team? Are you passionate about leading, motivating and supporting team members to grow and deliver exceptional services across a range of programs? We are looking for an individual with proven leadership skills to lead our Client Services team in Wangaratta.

This hands-on leadership role is responsible for maintaining a positive team-based approach, leading, supporting and developing staff, and ensuring the effective delivery of programs and quality services. Robust stakeholder management, sound judgement and decision making and a focus on continuous quality improvement are also key to success in this role.

Beyond Housing is committed to the vision of ending homelessness and are driven by values of Advocacy, Fairness, Innovation, Quality and Collaboration to achieve this vision. If you are passionate and have experience working with vulnerable and disadvantaged people, then we could be the employer for you.

The Advantages

If you are seeking an employer that values a harmonious work/life balance, we could be the employer for you.

- Flexible work arrangements with the opportunity to apply for a WFH arrangement

- Exercise during work hours. Up to two paid exercise breaks a week during your ordinary work hours.

- Health & wellbeing reimbursements. Claim up to $450.00 a year back for any health & wellbeing related expenses

- Employee Assistance Program providing independent, free, confidential support for you and members of your family

- Option to purchase additional leave

- Bonus Christmas leave Day for all team members

- Up to 7 weeks paid parental leave for eligible employees

- Ongoing training and professional development opportunities (including access to financial support and study)

Pay & Conditions In return for your dedication, experience and professionalism,



Beyond Housing offer:

- Attractive base salary of $115,339 - $120,437 (based on Social, Community, Home Care and Disability Services Industry Award 2010, Level 6)

Additional
- 12% Superannuation

- 17.5% Annual Leave loading

- With the ability to maximise your take home pay with Salary Packaging - up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free

About You To be successful in this role you will have the following:

- Relevant qualifications or experience in leadership or management

- Experience leading, coaching and mentoring a team in a service-based environment

- Ability to work under pressure, meet deadlines and be adaptable

- Ability to contribute to service development and improvements

- Highly developed customer service and problem-solving skills

- Highly developed communication, negotiation and advocacy skills
- The ability to influence culture, role model organisational values and engage a team to achieve outcomes

- Highly developed organisational and time management skills

- Well-developed IT and administrative skills

- Current Drivers Licence

- Experience within the social, housing or community sectors will be highly regarded.

Applications For a copy of the Position Description please visit the Beyond Housing website https://www.beyondhousing.org.au/about-us/about-us/join-our-team/

Applications close 5pm Monday 17th August 2026. Applications should include a cover letter and current resume. Any queries should be directed to the Human Resources Coordinator, Sarah Biggs on 02 6055 9***.

The successful candidate must participate in a National Police Check and Working with Children Check as this role operates within a Child Safe organisation.

Aboriginal and Torres Strait Islander people, and people of culturally diverse backgrounds are encouraged to apply.

📌 Client Services Team Leader - Wangaratta
🏢 Beyond Housing
📍 Wangaratta