Content Solutions Engineer (Pre Sales) (Melbourne)

Content Solutions Engineer (Pre Sales) (Melbourne)

02 Aug
|
TransPerfect Connect
|
Melbourne

02 Aug

TransPerfect Connect

Melbourne

TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more key to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

About The Job TransPerfect is a world leader in artificial intelligence, website and software localization, GMS (Globalization Management System) software products, and enterprise-level, professional translation services. Our translation solutions allow a diverse array of clients to deliver local language products, services, applications, training, and content in a culturally appropriate manner. We were founded on the belief that great service is, and always will be, a key differentiator in the localization industry.

TransPerfect is looking for a dynamic and team oriented individual with high energy and drive to join the Content Solutions Team as a Content Solutions Engineer supporting the Asian market. We are looking for an content solution engineer with focus on our AI/MT and GlobalLink Focus to join the Team. This Is a Multi-functional, Client-facing Role That Combines Subject Matter Expertise (SME) in Artificial Intelligence (AI), Machine Translation (MT), and Generative AI

Strategic pre-sales support across the GlobalLink suite

Technical consulting and solution architecture

Key account and program management collaboration The ideal candidate operates at the intersection of AI innovation and enterprise localization technology. As a Content Solutions Engineer, you will serve as both: The AI/MT expert during pre-sales engagements A technical advisor and solution consultant for the broader GlobalLink suite of products

You will work closely with prospective and existing clients to:

Gather requirements

Identify automation and optimization opportunities





Design AI-powered and GlobalLink-enabled solutions to address complex global content challenges You will also support strategic client relationships by ensuring successful adoption of both AI/MT capabilities and GlobalLink platform solutions.

Key Responsibilities AI & MT Subject Matter Expertise Act as SME in sales opportunities involving AI, MT, and Generative AI

Lead client presentations, workshops, and technical discussions

Evaluate LLM and MT options for external clients and internal production

Design AI-powered workflows aligned with client use cases GlobalLink Solution Support Support pre-sales efforts across the GlobalLink suite, including workflow automation, integrations, reporting, and content management capabilities

Translate client business requirements into scalable GlobalLink configurations

Collaborate with Sales and Product teams to position GlobalLink strategically within enterprise accounts

Ensure alignment between AI/MT solutions and broader platform architecture Consulting & Implementation Oversight Propose pilot programs and define implementation roadmaps

Establish KPIs and success metrics

Coordinate with AI/MT Implementation and GlobalLink teams for deployment

Ensure smooth communication between clients and internal stakeholder.

Contribute knowledge and expertise to repository of responses to questions from requests for proposal (RFP) and requests for information (RFI) tender and selection processes.

Requirements BS/BA required

Direct experience with MT, Generative AI, LLM, or other NLP technologies, solutions and services

Direct sales, client services, key account management or program management experience

You are familiar with the localization industry and have few years experience working on complex localization projects

Fluency in English, excellent verbal communication, and client-facing skills

Technical mindset and ability to grasp complex technical concepts

Must possess a sense of urgency and the ability to work under pressure

Demonstrate a high degree of attention to detail and ownership

Experience managing multi-faceted projects from inception to launch

You are dynamic, proactive and service-oriented

📌 Content Solutions Engineer (Pre Sales) (Melbourne)
🏢 TransPerfect Connect
📍 Melbourne

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