About Us

At Money3, we're passionate about helping everyday Australians access finance solutions that make a real difference. As part of the Solvar Group, we're a leading provider of consumer lending and vehicle finance products, focused on delivering exceptional customer experiences while maintaining responsible lending practices. We are seeking a motivated and customer-focused Credit Support Officer to join our growing Credit team in Bundoora.

About the Role

As a Credit Support Officer, you'll provide operational and administrative support to our lending team, helping ensure loan applications are processed efficiently, and customers receive a seamless experience. You'll work closely with internal stakeholders, and customers while managing a variety of administrative and customer-focused responsibilities.

What You'll Be Doing

- Processing and entering customer loan applications
- Preparing and managing loan documentation
- Supporting the credit assessment process
- Maintaining accurate customer records and databases
- Communicating with customers via phone and email
- Assisting with account maintenance and repayment enquiries
- Following up outstanding information and documentation
- Supporting reporting and operational functions within the team
- Delivering exceptional customer service and responding to enquiries professionally




- Contributing to a positive and collaborative team culture [Credit Sup...July 2020 | Word]

What We're Looking For

You will be someone who enjoys working in a fast-paced environment, takes pride in accuracy, and thrives on helping customers. Ideally, you'll have:
- Previous administration, customer service, banking, finance, lending, or operations experience
- Strong attention to detail and high levels of accuracy
- Excellent verbal and written communication skills
- Strong organisational and time management skills
- Confidence using multiple systems and Microsoft Office applications
- A proactive and positive attitude
- The ability to work both independently and as part of a team
- A strong customer-first mindset [Credit Sup...July 2020 | Word]

Why Join Money3?

- Market-competitive salary package
- Career development and progression opportunities within a growing ASX-listed group
- Supportive and collaborative team culture
- Ongoing training and professional development
- Modern Bundoora office with onsite parking
- Employee recognition and reward programs
- Be part of a business that genuinely values its people and customers

Money3 is committed to a workplace where every voice is heard and valued. Join us and help shape a more inclusive future in financial services.

📌 Credit Support Officer (Bundoora)
🏢 SOLVAR
📍 Bundoora