Since 1905, The Princes Group has grown to become one of Australia's largest and most trusted commercial laundry providers. With a reputation built on quality, reliability and exceptional customer service, we proudly service customers across a wide range of industries.
An exciting opportunity has become available for a Customer Service & Data Entry Officer to join our team at our Gepps Cross facility.
This is a wide-ranging role suited to someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering excellent customer service while ensuring information is entered accurately and efficiently. You'll play an important role supporting our customers and the day-to-day administration of the business.
Key Responsibilities:
- Manage front desk reception, phone & email enquiries
- Greet and direct visitors and contractors
- Accurately enter data for delivery dockets, purchase orders, and supplier invoices
- Maintain & update internal databases and spreadsheets
- Processing customer credit and debit requests
- Assisting in running reports and collating data
- Providing prompt and efficient responses to client queries or concerns
About You: To be successful in this role, you’ll have:
- Proven experience in a customer service or a data entry role.
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and versatility in your work
- Ability to work both independently and within a team
- Able to remain organised and focused when managing multiple deadlines
- High attention to detail and accurate data entry skills
- Proficient in Microsoft Office (Outlook, Excel, Word)
- Knowledge of the Pronto system (highly regarded, but not essential)
- Clear and fluent English communication
Why Join Us?
- Long-established, reputable Australian owned company
- Supportive and friendly team environment
- Full-time, stable working hours
- Opportunities to learn and grow within the business
How to Apply: Apply now via SEEKwith a cover letter and resume highlighting your relevant experience. Email Mel at:
[email protected]
Must have the right to work in Australia
Agencies need not apply
📌 Customer Service & Data Entry Officer (Gepps Cross)
🏢 Princes Laundry Services
📍 Gepps Cross